Administrator HMP Ashfield

Serco Limited; Bristol; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading provider of essential services is seeking an Administrator for their Justice and Immigration team in Bristol. In this varied role, you will provide crucial administrative support that helps maintain smooth operations. Your responsibilities include handling payroll tasks, booking visitors, and managing sensitive materials. Ideal candidates will have previous administrative experience, proficiency in MS Office, and be able to demonstrate discretion. This position offers a comprehensive benefits package including extensive training and development.

Benefits

25 days holidays plus bank holidays

Up to 6% contributory pension scheme

Employee Assistance Programme

Discounts across 1,000 retailers

Paid volunteering day

Qualifications

• Previous experience in a busy administrative office.
• Experience with payroll administration.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide administrative support for the Governance department.
• Book visitors in on the CMS system.
• Carry out payroll administration tasks.
• Process staff absences and operate the switchboard.
• Attend meetings and take minutes.

Skills

MS Office proficiency

Interpersonal skills

Discretion and diplomacy

Education

Secretarial or administrative qualifications

Job description

Administrator

Location: HMP Ashfield, Bristol
Salary: £25,888
Schedule: 40 hours per week

Ready to impact a better future?

As an Administrator in our Justice and Immigration team, you'll play an essential role in supporting the Governance department and People Services Manager at HMP Ashfield. You'll help keep operations running smoothly by providing reliable, accurate, and confidential administrative support that enables colleagues to focus on delivering meaningful work that positively impacts people and communities.

This is a varied role where you'll work closely with teams across the prison, using your organisational skills, attention to detail, and initiative to help ensure tasks are completed efficiently and to a high standard. Your work will contribute directly to the safe, effective running of the establishment, helping create a better future for those in our care and the colleagues you work alongside.

Responsibilities

• Book visitors in on the CMS system.
• Carry out payroll administration tasks.
• Process staff absences.
• Operate the switchboard.
• Support the mail room as required.
• Attend meetings, take minutes, and prepare supporting papers.
• Handle sensitive and confidential material appropriately.
• Provide ad hoc administrative support as needed.
• Prepare internal and external responses to incoming communications.
• Log data onto spreadsheets.
• Carry out filing, correspondence, and other administrative tasks.

Does this sound like you?

You'll be a great fit for this role if you have:

• Previous experience in a busy administrative office.
• Payroll experience.
• Proficiency in MS Office, including PowerPoint.
• The ability to demonstrate discretion and diplomacy.
• Strong interpersonal skills.
• Secretarial or administrative qualifications.
• A collaborative approach and willingness to support events and activities.

Vetting and checks

Enhanced Level 1 Vetting check will be carried out for this role.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.