Administrator/Customer Service

Alma Personnel; West Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking an Administrator/Customer Service candidate for a full-time, permanent position located in Halesowen. The role involves updating the CRM system, handling inquiries via phone and email, scheduling appointments, and entering bookings into the system. The ideal candidate must be confident, proactive, and possess a strong administrative background along with customer service experience. Strong IT skills are also required for this position.

Qualifications

• Strong administrative background.
• Experience in customer service and administration.

Responsibilities

• Updating the CRM system.
• Dealing with phone call and email enquiries.
• Scheduling appointments.
• Entering bookings onto the computer system.

Skills

Confidence

Proactivity

Strong IT skills

Job description

Alma Personnel are pleased to announce we are currently working with our Halesowen based client to recruit for an Administrator/Customer Service candidate on a full time, permanent basis.

The main duties of the Administrator/Customer Service role:

• Updating the CRM system
• Dealing with phone call and email enquiries
• Scheduling appointments
• Entering bookings onto the computer system

The ideal candidate:

• Must be confident and proactive
• Must have a strong administrative background
• Must have customer service and administration experience
• Strong IT skills

If you feel you are suitable for this role, please apply now stating why.