Administrator

NWF Group; Nantwich; On-site; GBP 23,000 - 26,000; Full time

Job summary

A logistics company in Nantwich seeks an experienced administrator to manage customer inquiries using SAP. The role involves maintaining systems, prioritizing orders, and collaborating with teams to resolve challenges. Benefits include a competitive salary, extensive training options, 33 days' holiday, and progression opportunities. Knowledge of BRCGS standards is advantageous. Candidates should have strong communication and problem-solving skills in a fast-paced environment.

Benefits

£23,809.50 to £26,000 per annum

33 days holiday including bank holidays

Extensive progression opportunities

Training with funded accredited courses

Discounts across various sectors

Subsidised canteen

Medicash

Long service awards

£300 attendance bonus

£500 refer a friend bonus

Pension and life assurance

Employee assistance programme

Free refreshments and parking

Qualifications

• Previous experience in a food-based production environment preferred.
• Knowledge of BRCGS standards is advantageous.
• Experience working with SAP production is beneficial.

Responsibilities

• Be the main point of contact for customers using SAP for production and manage enquiries.
• Monitor and maintain SAP systems and inventory levels.
• Manage customer orders from receipt to delivery.
• Collaborate with internal teams to resolve production challenges.

Skills

Customer focused

Excellent communication

Problem-solving skills

Analytical skills

Organizational skills

Multitasking

Tools

SAP

Job description

Job Advert

Are you an experienced administrator committed to providing first class service and thrives in a fast-paced environment? We welcome your application to join the team at Boughey!

Benefits

• £23,809.50 per annum, rising to £26,000
• Monday to Friday 8.30am to 5pm
• 33 days holiday including bank holidays with the option to buy more
• Extensive progression opportunities across the wider group that has 2 other businesses
• Extensive training opportunities with funded accredited courses
• Discounts across shopping groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Subsidised canteen
• Medicash
• Long service awards
• £300 attendance bonus
• £500 refer a friend bonus
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking

Day to Day Responsibilities

• Be the main point of contact for customers using SAP for production– manage enquiries and troubleshoot any issues, maintaining communication with customers to provide updates.
• Monitor and maintain SAP systems and inventory levels coordinating with suppliers for timely replenishment.
• Manage and prioritise customer orders from receipt to delivery, coordinating with the production team to ensure all orders are fulfilled to customer requirements & maintain accurate customer records.
• Collaborate with internal teams to resolve production and delivery challenges.

Qualifications & Experience

• Previous experience of working within a food-based production environment with knowledge of BRCGS standards would be advantageous.
• Experience working with SAP production would be advantageous.
• Customer focused with excellent communication, problem-solving and analytical skills allowing you to provide first class customer service.
• Organised, able to multitask and prioritise tasks in a fast paced environment.

About Boughey

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!

Equal Opportunity

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.