Administrator

Pertemps; Hove; On-site; GBP 28,000 - 33,000; Full time

Job summary

A service provider in the United Kingdom is seeking an Office Administrator to support client-focused operations. Responsibilities include liaising with clients, document preparation, and scheduling appointments. The ideal candidate will be proficient with IT, including MS Office, and possess strong communication skills. Training will be provided as needed. The role offers a salary of up to £33,000 along with holidays and additional benefits.

Benefits

21 days holiday

Sick pay benefits

NHS Top-Up Scheme

Training & Development opportunities

Qualifications

• Experience of working in a busy office environment.
• Professional approach to work with a positive attitude.
• Ability to work as part of a team.

Responsibilities

• Provide support to Contract Managers for effective contract delivery.
• Utilise software to conduct duties like document preparation.
• Schedule works appointments efficiently with clients.

Skills

Proficient user of IT

Strong communication skills

Ability to prioritise workload

Problem-solving skills

Tools

MS Office

Database software systems

Job description

Purpose of the role

To provide office administration to support the functioning of our busy client focused operations. The role will involve working with the Contracts Manager to plan and administrate client information including job sheets and job information, invoices and test reports for effective contract operation. The role may require attending meetings with clients although this is not envisaged to be excess.

Main duties

• To provide support to Contract Managers for effective contract delivery, this can include liaison with clients, document preparation and administering compliance servicing.
• To utilise appropriate computer software to conduct duties, including our works management system and MS Office.
• To schedule works appointments with clients/sites in a timely and efficient manner, using our work management software system and in line with contract key performance indicator timeframes.
• To produce work invoices for monthly and reactive works associated with the assigned contract, in line with contract protocols.
• To coordinate Key Performance Indicator (KPI) reports for client review meetings.
• To act as the first point of contact (team based) for external enquiries, via telephone and email.

About you

You will be professional and friendly in your approach to dealing with clients and colleagues and exhibit a positive attitude towards work. You will be a competent and confident user of IT, with an eagerness to learn new software. You will have the ability to be organised and to prioritise your workload to meet deadlines.

Essential criteria

• Proficient user of IT (including emails, database software systems, word and excel)
• Experience of working in a busy office environment
• Professional approach to work, with a positive attitude
• Strong communication skills and ability to talk to the client
• Ability to prioritise workload and meet deadlines
• Experience of working as part of a team, supporting colleagues to reach common goals
• Ability to problem solve and use effective decision making when required
• Training and Development
• Full training will be given in line with the requirements of the role, this will be modular and focus on building competency on our software system and associated administration processes. Additional training opportunities include workplace Health & Safety, client bespoke systems and other CPD identified relevant to the role.

SALARY & PACKAGE:

• Up to £33,000
• 21 days holiday (+ 8 Bank Holidays)
• Sick pay benefits.
• NHS Top-Up Scheme
• Training & Development opportunities.

Contact

Please contact Sean Hitchman on 020 7932 2800 / [e-mail]