Administrator

Anderson Knight; Catrine; On-site; GBP 25,000 - 29,000; Full time

Job summary

A prestigious drinks company in Catrine, Scotland seeks an Administrative Assistant for their Customer Services team. The role involves managing customer service communications, performing data entry, and providing administrative support. Ideal candidates will have previous administrative experience, strong MS Office skills, and excellent communication abilities. This full-time position offers a salary starting at £25,000 and potential for career progression within a supportive environment.

Benefits

Salary from £25,000

Flexible Fridays with a 2pm finish

Staff discount on products

Excellent opportunity for development and progression

Qualifications

• Experience in an administrative or customer service support role.
• Confident using MS Office packages, especially Excel.
• Strong organizational skills with the ability to prioritize workload.
• Excellent communication skills, both written and verbal.
• Attention to detail and a proactive approach.

Responsibilities

• Manage the customer service inbox with timely responses.
• Perform data entry tasks with high attention to detail.
• Provide general administrative support to the customer service team.
• Prepare and update documents, reports, and spreadsheets.
• Support internal processes for efficient workflow.

Skills

Administrative support

Customer service

MS Office (especially Excel)

Organizational skills

Communication skills

Attention to detail

Proactive approach

Job description

Anderson Knight is working in partnership with a prestigious drinks company based in Catrine, Scotland, to recruit an Administrative Assistant to join their Customer Services team. This is an excellent opportunity for a motivated and ambitious individual looking to build their career within a well‑established and supportive business. You will play a key role in ensuring the smooth running of daily operations, supporting both colleagues and customers through high‑quality administrative service.

Key Responsibilities

• Manage and maintain the shared customer service inbox, ensuring timely and accurate responses
• Perform data entry tasks with high attention to detail
• Provide general administrative support to the customer service team and wider business
• Prepare and update documents, reports and spreadsheets using MS Office, particularly Excel
• Support internal processes to ensure efficient workflow and strong customer service delivery
• Work closely with a small team of three, contributing to a positive and collaborative environment

About You

• Previous experience in an administrative or customer service support role
• Confident using MS Office packages, especially Excel
• Strong organisational skills with the ability to prioritise workload
• Excellent communication skills, both written and verbal
• High attention to detail and a proactive approach
• Positive attitude with a desire to learn, grow and progress within the business
• Due to limited transport links, a full driving licence and access to a car are essential

What's on Offer

Salary from £25,000 depending on experience

Full-time role, Monday to Friday, 9am‑5pm

Flexible Fridays with a 2pm finish

Fully office‑based role within a friendly and supportive team

Excellent opportunity for development and progression

Staff discount on products

If you are interested in this opportunity, please apply with your CV in confidence.