Administrative Officer - Yorkshire and the Humber Probation Service - Corporate Services - Part[...]

HM Prison and Probation Service; Stafford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A public sector organization in Stafford is seeking an administrative professional to support various office-based functions. Responsibilities include document production, maintaining administrative systems, and providing HR support. This role offers benefits such as flexible working options and a Civil Service pension. Ideal candidates will possess strong administrative skills and be able to manage confidential information effectively.

Benefits

Access to learning and development

Flexible working options

Civil Service pension

Annual leave and public holidays

Qualifications

• Experience with administrative systems and processes.
• Ability to manage sensitive and confidential data effectively.
• Strong communication skills for dealing with internal and external inquiries.

Responsibilities

• Produce documents and reports using computer-based systems.
• Maintain and improve administrative systems to meet divisional needs.
• Support HR functions including absence management and appraisal recording.

Skills

Document production skills

Administrative expertise

Data protection knowledge

Job description

Overview

This divisional administrative role is based in the PS regional office and supports the delivery of business specific and transactional office based activities across the PS Division.

Responsibilities

• Produce documents and reports using computer based systems.
• Maintain and contribute to the continuous improvement of administrative systems, processes and workflows to meet Divisional requirements.
• Support HR functions including absence management recording, vetting administration, appraisal recording, gift & hospitality register updating, training administration and maintaining up to date divisional organisational charts.
• Provide Health & Safety administrative support.
• Process ICT change requests and manage local information using established Probation systems.
• Handle procurement requests within the I-Proc system.
• Assist with the design, development and maintenance of computerised and manual records and produce core process maps detailing operational Probation processes.
• Process and record documents related to goods and services and administer room bookings, meetings and events.
• Respond to external and internal telephone enquiries, personal callers and hire car booking administration.
• Handle general office administration tasks including printing requests, alert office notifications, and effective documentation production.
• Respond to correspondence and queries, record accurate data from computerised systems and provide management information to strict deadlines.
• Organise and store efficiently paper based information and deal with sensitive and confidential data in accordance with data protection requirements.
• Work closely with Shared Services to ensure appropriate protocols and procedures are followed.

Benefits

• Access to learning and development.
• Flexible working options to enhance work life balance.
• Inclusive working culture encouraging diversity.
• Civil Service pension with an employer contribution of 28.97%.
• Annual leave and public holidays.
• Season Ticket Advance.

Selection Process

The vacancy uses Success Profiles to assess behaviours, strengths and experience. Feedback will be provided only to candidates who attend an interview or assessment.

Nationality Requirements

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries with right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre-settled status under the European Union Settlement Scheme
• Individuals with limited or indefinite leave to remain eligible for EUSS on or before 31 December 2020
• Turkish nationals and certain family members with the right to work in the Civil Service

Diversity and Inclusion

The Civil Service embraces diversity and promotes equal opportunities. Candidates with disabilities are encouraged to apply via the Disability Confident Scheme. All candidates are recruited by merit on the basis of fair and open competition as outlined by the Civil Service Commission’s recruitment principles.