Administrative Coordinator - Fire & Security Monitoring

Dynamite Recruitment Solutions Ltd; Dinnington; On-site; GBP 23,000 - 30,000; Full time

Job summary

A well-established business in Dinnington is seeking a motivated Administrator to join their team. The role involves providing essential administrative support to the monitoring team and addressing fire alarm inquiries. Ideal candidates should possess strong communication skills, a professional telephone manner, and previous admin experience. The company offers ongoing training and career development opportunities. Apply now to be part of a fantastic team!

Qualifications

• Communicative at all levels.
• Good telephone manner.
• Computer literate.
• Enjoys working in a fast-paced environment.
• MUST have admin experience.

Responsibilities

• Monitor a busy inbox, dealing with inbound enquiries.
• Respond to fire alarm enquiries via phone and email.
• Escalate customer complaints to senior management.
• Effectively communicate with internal and external stakeholders.
• Accurately record input data on multiple portals.
• Create service call out orders.
• Raise and process purchase orders.
• Communicate and schedule field-based engineers.
• Demonstrate a professional, polite and courteous manner.

Skills

Communication skills

Telephone manner

Computer literacy

Ability to work in a fast-paced environment

Admin experience

Job description

A well-established business in Dinnington is seeking a motivated Administrator to join their team. The role involves providing essential administrative support to the monitoring team and addressing fire alarm inquiries. Ideal candidates should possess strong communication skills, a professional telephone manner, and previous admin experience. The company offers ongoing training and career development opportunities. Apply now to be part of a fantastic team!