Administration & Technical Support

SevernTrentLife; Wrexham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A water and wastewater company based in the UK is seeking a motivated individual for an administrative support role within their Customer Operations and Planning department. The successful candidate will be responsible for providing administrative assistance, managing data accuracy, and supporting team objectives. Ideal candidates should possess strong communication, organizational skills, and IT proficiency, particularly in SAP systems. Competitive salary and benefits are offered, including a bonus structure and a leading pension scheme.

Benefits

Salary: £25,000 - £27,000

23 days holiday

Annual bonus scheme of up to £1,500

Leading pension scheme

Sharesave scheme

Electric vehicle scheme

Family friendly policies

Qualifications

• Strong communication skills to support colleagues and meet targets.
• Excellent organizational skills to manage workload independently.
• Proficient in IT systems, particularly SAP.

Responsibilities

• Provide administrative support to Customer Network, Planning, and Productions teams.
• Compile and share system data for continuous improvement.
• Ensure cost accuracy by quality assuring SAP system data.
• Manage inboxes and workbench queues to meet SLAs.
• Raise and receipt purchases using SAP Ariba.

Skills

Communication skills

Organizational skills

IT skills

Tools

SAP Ariba

Job description

EVERYTHING YOU NEED TO KNOW

Helô! We’re Hafren Dyfrdwy, one of the 11 regulated water and wastewater companies in England and Wales. We serve over 100,000 homes and businesses across Mid and North Wales, and our enduring focus is on delivering for our customers, both now and for generations to come.

Employing over 130 people, we’re a local company based in Wrexham and Powys and from providing clean water every time our customers turn on the tap to returning it to rivers even cleaner than we took it, we are proud to take care of one of life’s essentials.

We are passionate about ensuring the future well‑being of generations in our region, and within Wales as a whole, and playing our part in supporting on the well‑being goals is central to our strategy. There really is something for everyone here.

We have an exciting opportunity to work within our Customer Operations and Planning department and become part of our Administration and Technical Support team. As part of this role, you will predominantly be providing support to your colleagues, management team and planning team. Please note this is a 9 month FTC.

You’ll be involved in several daily activities such as, ensuring accurate payments are made to our suppliers, running reports, collating data and carrying out quality checks. So, every day you will be able to expand your skill set more and more.

Plus, as part of this team you’ll not only get to utilise your IT skills, but you’ll also be able to take ownership of your work, to ensure you’re meeting deadlines and managing your workload independently. A rewarding role all around.

So, if you have great communication and organisation skills enjoy working in a fast‑paced environment and being part of a team please keep reading.

WHAT YOU’LL BRING TO THE ROLE

Of course, it’s important that we attract the right skill sets, and those with the right experience, but we value character, positivity, and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.

And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.

Your key accountabilities in helping us will be:

• Providing support to our colleagues to ensure targets are met
• Provide administrative support to our Customer Network, Planning, and Productions teams.
• Aid in the continuous improvement of our processes and performance by compiling and sharing system data.
• Ensuring SAP system data is quality assured to ensure cost accuracy.
• Managing and monitoring inboxes and work bench queues in order to meet our internal and external SLAs
• Raise and receipt purchase using our SAP Ariba system to ensure suppliers are paid in a timely manner.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Hafren Dyfrdwy. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award‑winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• Salary: £25,000 - £27,000
• 23 days holiday
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
• Electric vehicle scheme and retail offers.
• Family friendly policies

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.