Administration Support Officer

NHS; Abergavenny; On-site; GBP 25,000 - 27,000; Part time

Job summary

A leading UK health organization is seeking an enthusiastic Admin Support Officer to join the Gynaecology Team in Abergavenny. The role involves diverse administrative duties, including supporting medical rotas and outpatient bookings. Ideal candidates should possess a good standard of education, administration experience, and excellent communication skills. This part-time position offers a competitive salary, extensive training, and a supportive work environment, making it an exciting opportunity for career development.

Benefits

Comprehensive training and development opportunities

Supportive work environment

Occupational health support

Qualifications

• GCSE in relevant subjects required.
• Demonstrable experience in Business Administration.
• Knowledge of administration processes is essential.

Responsibilities

• Support medical staffing rota management.
• Provide administrative support for management teams.
• Assist with outpatient booking.

Skills

Excellent Communication Skills

Able to prioritize workload

Computer literate

Empathy, tact and diplomacy

Education

Good standard of education to at least GCSE level

Business Administration level 3 NVQ or equivalent

Job description

Job summary

An exciting opportunity has become available for an enthusiastic and motivated person to join the Gynaecology Team as an Admin Support Officer. The post holder will be responsible for a wide variety of administrative duties such as supporting the medical staffing coordinator with the daily running of the medical rotas as well as supporting the newly designed Gynaecology Outpatient Booking POD.

Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role.

This post is for 16.5 hours a week.

Main duties

• Support medical staffing rota co‑ordinator with doctor's annual leave, rota management and sickness recording
• Providing administrative support for Directorate Management team
• Support outpatient booking team

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future.

Details

Date posted: 11 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Permanent

Working pattern

Part‑time

Reference number

040-AC404-1025-A

Job locations

Nevill Hall Hospital / Royal Gwent Hospital, Brecon Rd / Cardiff Rd, Abergavenny NP7 7EG / Newport NP20 2UB, NP77EG

Person Specification

Qualifications and Knowledge

Essential:

• Good standard of education to at least GCSE level
• Business Administration level 3 NVQ or equivalent demonstrable experience
• Computer literate
• Evidence of continuous professional development
• Knowledge of Administration Processes

Desirable:

• Knowledge of Patient Administration System
• Customer Service Training

Experience

Essential:

• Previous clerical experience and Administration Processes

Desirable:

• Customer Service Experience
• Experience of dealing with the public
• Previous experience of working within medical or patient records department
• Previous experience of booking patient appointments

Skills and Attributes

Essential:

• Excellent Communication Skills
• Able to concentrate in a busy environment with many interruptions
• Able to prioritise workload
• Remain professional at all times
• Accurate and methodical in all aspects of work
• Empathy, tact and diplomacy when dealing with difficult situations
• Demonstrate a commitment to achieving high quality standards of work
• Able to use initiative and meet deadlines
• Flexible to the needs of the service
• Able to work without direct supervision

Desirable:

• Understanding of Health Board policies and procedures
• Welsh language skills are desirable level 1–5 in understanding, speaking, reading and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Aneurin Bevan University Health Board

Nevill Hall Hospital / Royal Gwent Hospital, Brecon Rd / Cardiff Rd, Abergavenny NP7 7EG / Newport NP20 2UB, NP77EG

Employer website: https://abuhb.nhs.wales/