Administration Assistant

Tempus Training; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading training provider in the UK seeks an Administration Assistant to provide essential administrative support across various operations. This role involves undertaking general administration tasks, inputting data on CRM systems, supporting course teams, and responding to inquiries. The ideal candidate will be organised, detail-oriented, and possess strong communication skills. This position is a great opportunity for someone who enjoys working both independently and in a team environment.

Qualifications

• Highly organised and efficient administrator.
• Excellent attention to detail and strong communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Undertake a variety of general administrative duties.
• Accurately input data on the CRM system.
• Provide administrative support to various teams.
• Respond to internal and external queries via phone and email.
• Monitor inbound inquiries and support account allocation.
• Collaborate with the marketing team.
• Contribute to social media engagement.

Skills

Organisational skills

Attention to detail

Strong communication skills

Interpersonal skills

Teamwork

Job description

Tempus Training is a leading, Ofsted Grade 1, Independent Training Provider, delivering programmes of learning across the UK through a range of Government funded contracts. Currently delivering over 600 courses per month, we support thousands of learners to gain the skills and qualifications to develop their careers and improve their lives.

As an Administration Assistant, you'll play a vital role in providing day-to-day administrative support across various aspects of our operations, helping to ensure we continue to provide an excellent service to our learners.

Key Duties and Responsibilities

• Undertaking a variety of general administrative duties
• Accurately inputting data on our CRM system.
• Providing administrative support to the course bookings, course delivery and claims teams
• Responding to internal and external queries via phone and email
• Monitor inbound enquiries and support effective allocation of accounts and leads
• Collaborate with the marketing team to share insights and client trends
• Contribute to social media engagement

What We're Looking For

The ideal candidate will be a highly organised and efficient administrator with excellent attention to detail. You will possess strong communication and interpersonal skills, with the ability to work both independently and as part of a team.

Key Administrator Skills & Experience