Admin Support Officer

Brook Street; York and North Yorkshire; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

Brook Street is recruiting an Admin Support Officer to support the Farming Directorate Engagement Team. This Homebased role requires ad-hoc travel to the York Office and pays £13.98 per hour for a 37-hour week, Monday to Friday, 9am-5pm.

You will schedule calls, prepare briefing packs, take notes, manage inboxes, and coordinate meetings and events, ensuring accurate records, timely follow-up, and smooth engagement with stakeholders across farming sector shows and forums.

Qualifications

• Strong organisational skills with ability to manage multiple tasks and meet deadlines.
• Confident written and verbal communication with stakeholders.
• Experience providing administrative or business support in a busy environment.
• Strong attention to detail to produce accurate records and meeting notes.
• Proficient in Outlook, Teams, Word and Excel.

Responsibilities

• Support stakeholder account management by scheduling bi-monthly and quarterly calls and keeping records accurate.
• Prepare briefing packs by collating policy updates, insights, and actions from previous meetings.
• Monitor attendance and arrange coverage for account managers and note takers.
• Maintain an Insight Tracker with key discussion points and meeting notes uploaded on time.
• Take clear, concise meeting notes and share promptly with relevant people.
• Provide secretariat support for stakeholder roundtables and forums, including invites and briefing materials.
• Manage a shared mailbox and handle inquiries, escalate when needed.
• Coordinate logistics, approvals, and site visits for external venues when required.
• Support wider engagement activities, including attending farming sector events in person for Defra representation.
• Help cascade updates to stakeholders and maintain distribution lists.
• Support the Strategic Engagement Team calendar and desk-duty rota.

Skills

Organisation

Communication

MS Office

Independence

Event coordination

Attention to detail

Tools

Microsoft Office

Job description

Admin Support Officer
Location: Homebased, however adhoc travel will be required to the York Office

Payrate - £13.98 per hour

Hours - Monday to Friday 9am to 5pm ( 37 hours )

Bring your organisation, communication, and customer focus to a role where stakeholder voices genuinely help shape policy. Hiring for a reputed client, you'll support the Farming Directorate Engagement Team with scheduling, secretariat coordination, and day-to-day engagement activity-helping ensure meetings run smoothly, insights are captured accurately, and follow-through is clear.

What you'll be doing:

• Support stakeholder account management by scheduling bi-monthly and quarterly calls and keeping records accurate in the account management log
• Prepare briefing packs by collating policy updates, relevant blog/social media insights, and actions from previous meetings
• Monitor attendance and arrange appropriate cover when needed for account managers and note takers
• Maintain an Insight Tracker by ensuring key discussion points and meeting notes are uploaded within set timeframes
• Take clear, concise, accurate meeting notes and share them promptly with the right people
• Provide secretariat support for stakeholder roundtables and forums, including invitations, response tracking, and distributing briefing materials
• Manage a shared mailbox professionally-handling enquiries and escalating where appropriate
• Coordinate logistics, approvals, and site visits for external venues when required
• Support wider engagement activity, including attending agricultural shows/events in person and representing Defra
• Help cascade updates to stakeholders and maintain stakeholder distribution lists
• Support the Strategic Engagement Team calendar and desk-duty rota

What you'll bring:

• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and meet deadlines
• Confident written and verbal communication, with a professional approach to internal and external stakeholders
• Experience providing high-quality administrative or business support in a busy environment
• Strong attention to detail to produce accurate records, meeting notes, and correspondence
• Confident use of Microsoft Office-Outlook, Teams, Word and Excel
• Ability to work independently, use initiative, and identify solutions to routine issues (escalating when needed)
• Experience organising meetings and events, including invitations, briefing materials and logistics
• A flexible, proactive, customer-focused mindset-collaborative, reliable, and ready to support shared priorities

Additional information:

• Opportunity to contribute to engagement across farming sector stakeholders (including forums involving 30+ stakeholders)
• Emphasis on accurate documentation, timely follow-up, and supporting smooth coordination

If you're organised, confident communicating, and motivated by meaningful public engagement, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.