Admin Officer

Brook Street; Bicester; On-site; GBP 25,000 - 28,000; Full time

Job summary

Brook Street is seeking an Admin Officer in Oxfordshire to support contract administration for custodial estates. You will monitor repairs, compile submissions, and manage financial information to assist governance and performance.

The role runs 37 hours weekly, Monday to Friday, 9:00am–5:00pm with flexible hours around court operating times. Ideal candidates have strong IT and analytical skills, stakeholder communication abilities, and a quick grasp of NEC3 provisions and TFM processes.

Qualifications

• Strong drive, resilience and accuracy under pressure.
• Good analytical and IT skills with data confidence.
• Clear communication with multiple stakeholders.
• Risk-aware with follow-through on actions.
• Quick understanding of TFM contract processes and NEC3.
• Commercial and financial awareness for budget information.

Responsibilities

• Support contract administration for the region and services delivered to establishments within it
• Monitor reactive repairs and verify completion against contractor submissions through relevant platforms
• Help collate monthly lists of additional (non-contract) tasks and support submissions to senior stakeholders
• Support collection of financial information for agreed additional spend and related requests
• Maintain registers for out-of-hours call-out requests, ensuring costs are identified and challenged at establishment level
• Record and track changes to tasks/assets using relevant systems, and submit approved notifications
• Assist with maintaining task order and compensation event logs
• Contribute to audit/compliance and official correspondence to support governance and performance

Skills

Admin

Contract administration

Data systems

Financial awareness

Stakeholder communication

NEC3 familiarity

Tools

IT systems

MS Excel

Contract platforms

Job description

Admin Officer

Location: Oxfordshire, OX25 1PZ

Working Days / Hours: 37 hours Monday - Friday

Working Pattern: 9:00am - 5:00pm, with flexibility around working hours, provided court operating hours are adequately covered

Pay Rate: £12.86 per hour

Are you organised, confident with information and systems, and at your best when details are right? Our Client is hiring an Admin Officer to support contract administration for a busy custodial estates and facilities environment-keeping governance, reporting and records moving smoothly so services can be delivered efficiently.

What you'll be doing:

• Support contract administration for the region and services delivered to establishments within it
• Monitor reactive repairs and verify completion against contractor submissions through relevant platforms
• Help collate monthly lists of additional (non-contract) tasks and support submissions to senior stakeholders
• Support collection of financial information for agreed additional spend and related requests
• Maintain registers for out-of-hours call-out requests, ensuring costs are identified and challenged at establishment level
• Record and track changes to tasks/assets using relevant systems, and submit approved notifications
• Assist with maintaining task order and compensation event logs
• Contribute to audit/compliance and official correspondence to support governance and performance

What you'll bring:

• Strong drive, resilience, and the ability to work accurately-especially under pressure
• Good analytical and IT skills, with confidence working with systems and data
• Ability to collaborate effectively and communicate clearly with multiple stakeholders
• A risk-aware approach to issues and follow-through on actions
• A willingness to build a strong understanding of the TFM contract processes and NEC3 provisions quickly
• Commercial and financial awareness to support budget-related information gathering

Additional information:

If you're successful in your application HMPPS Vetting will be required as part of the on-boarding checks with Brook Street.

If you're the kind of person who enjoys getting things right, keeping records clean, and supporting teams with smart, accurate admin- and take the next step with a role that matters.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.