Admin Officer

Brook Street; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector organization in Watford is seeking a reliable Administrative Officer (AO) to provide clerical and administrative support within a busy court environment. Responsibilities include preparing documents, maintaining records, and communicating with the public and court users. The ideal candidate will possess strong customer service, written communication, and organizational skills. This full-time position is office-based and offers a pay rate of £15.59 per hour, with a contract until March 2026.

Qualifications

• Experience in a clerical or administrative role is preferred.
• Demonstrated ability to work in a busy office environment.
• Adaptability and team collaboration are essential.

Responsibilities

• Prepare papers and files for courts and tribunals.
• Maintain accurate records using in-house systems.
• Communicate professionally with court users and public.
• Verify documents and information in line with regulations.

Skills

Strong customer service skills

Good written and verbal communication skills

Strong organisational skills

Comfortable using IT systems

Job description

Job Title: Administrative Officer (AO) - Clerical/Admin
Company: Watford County Court
Booking Number: 430921
Location: Cassiobury House, 11-19 Station Road, Watford, Hertfordshire, WD17 1EZ
Pay Rate: £15.59 per hour
Hours: Full Time, Office Based
Contract: Until 31/03/2026 (with potential to extend, not guaranteed)

Role Overview

Watford County Court is seeking a reliable and organised Administrative Officer (AO) to provide essential clerical and administrative support within a busy court environment. This is a key role supporting the effective running of court and tribunal services and assisting court users in navigating the justice system.

Key Responsibilities

• Preparing papers and files for courts, tribunals, hearings, and meetings
• Creating, updating, and maintaining accurate records using in-house computer systems
• Accurately resulting court outcomes and interpreting information required for court files
• Checking and verifying documents, records, claims, and returns in line with procedures and regulations
• Collecting and assembling information for returns, reports, warrants, statistics, and analysis
• Communicating professionally with members of the public, the judiciary, court users, and representatives from other agencies and organisations

Skills and Experience

• Friendly, approachable manner with strong customer service skills
• Good written and verbal communication skills
• Ability to deliver proactive and effective support via phone and email
• Strong organisational skills with the ability to prioritise, multi-task, and manage time effectively
• Comfortable using a range of IT systems and software packages
• Able to work efficiently in a fast-paced office environment

What We're Looking For

You will be someone who enjoys working as part of a team, is adaptable, and takes pride in providing a high standard of administrative support. You'll play an important role in ensuring court processes run smoothly and that users receive a professional and supportive service.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.