Admin Assistant - Ballymena

VanRath; Ballymena; On-site; GBP 40,000 - 60,000; Full time

Job summary

A large, regulated organization in Northern Ireland seeks an Admin Assistant to provide administrative support across metering activities. Candidates should have a minimum of 4 GCSEs including English and Maths, alongside strong organizational and communication skills. Proficiency in Microsoft Office is essential. This role offers a fixed-term contract for 12-18 months with a pay rate of £13.15+ per hour, providing opportunities for progression in a supportive working environment.

Benefits

Progression opportunities

Fixed-term contract

Qualifications

• Minimum of 4 GCSEs (Grade C or above) including English and Maths.
• Experience managing administrative processes with accuracy and attention to detail.
• Proficient in Microsoft Office and data entry systems.
• Current UK driving licence.

Responsibilities

• Provide administrative support across a range of metering activities.
• Respond to customer and stakeholder queries relating to applications and agreements.
• Deliver high-quality customer service by phone, email, and written communication.
• Support complaints handling and elevate issues when required.
• Assist the team in maintaining internal controls and continuous improvement initiatives.

Skills

Organisational skills

Verbal communication

Written communication

Attention to detail

Microsoft Office proficiency

Education

Minimum 4 GCSEs including English and Maths

Desirable: HND/HNC/Degree

Job description

VANRATH are delighted to be partnering with a long-term client that are hiring an Admin Assistant to join their growing team.

What's in it for you?

• £13.15+ per hour
• Fixed-term contract for 12-18 months
• Progression opportunities

About your next employer

You will be joining a large, regulated organisation responsible for maintaining vital infrastructure across Northern Ireland. With a strong local presence and a commitment to safety, reliability, and excellent customer service, this employer delivers essential services to nearly one million customers.

About you

• Minimum of 4 GCSEs (Grade C or above) including English and Maths
• Experience managing administrative processes with accuracy and attention to detail
• Strong organisational skills and ability to meet structured deadlines
• Proficient in Microsoft Office and data entry systems
• Ability to work independently, apply sound judgement, and manage competing priorities
• Excellent verbal and written communication skills
• Current UK driving licence
• Desirable: HND/HNC/Degree, strong IT capability, and customer-facing experience

What you'll do

• Provide administrative support across a range of metering activities
• Respond to customer and stakeholder queries relating to applications and agreements
• Deliver high-quality customer service by phone, email, and written communication
• Support complaints handling and elevate issues when required
• Assist the team in maintaining internal controls and continuous improvement initiatives
• Contribute to a positive team culture through collaboration and solution-focused working

For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.

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