Activities and Events Operational Assistant

Horizon Leisure Centres; Warblington; On-site; GBP 4,000 - 5,000; Part time

Job summary

A local leisure trust is seeking an Activities and Events Operational Assistant to support the operational team at Havant Leisure Centre. Your responsibilities include setting up and maintaining equipment for various events, ensuring safety compliance, and providing outstanding customer service. This role offers flexible hours and includes several benefits, including free gym access and training opportunities. If you are self-motivated and a team player, apply now to join a dynamic team.

Benefits

Free access to gyms and exercise classes

Employee discounts and wellbeing platform

Healthcare Cash plan

Free 24/7 access to GPs

Employee Assistance Programme

23 days annual leave + 8 days bank holiday

Opportunities for training and progression

Generous company sick pay scheme

Company pension scheme

Qualifications

• Experience in moving large equipment and following set-up plans.
• Experience in a dry-side Leisure Environment.
• Working to strict deadlines.
• Manual Handling knowledge.

Responsibilities

• Set up and dismantle AirXtreme Inflatable equipment as scheduled.
• Ensure health and safety compliance and familiarity with procedures.
• Regularly monitor and maintain facilities for cleanliness and safety.
• Provide exceptional customer service.
• Prioritize the safety and welfare of all staff and customers.

Skills

Self-motivated

Team player

Flexible approach

Approachable

Good communicator

Adaptability

Education

HSE First Aid Qualification (desirable)

Manual Handling

Certificates in COSHH & Health & Safety (desirable)

Tools

Electronic Pallet truck usage (desirable)

Job description

Job title: Activities and Events Operational Assistant

Hours: 7 per week

Location: Havant Leisure Centre

Salary: £4,289.08 (under 21) / £4,444.44 (21 and over)

Looking for a workplace that ignites your passion, values respect, encourages innovation, and embraces being dynamic? Look no further! This role offers you the opportunity to join a team that believes in empowering its colleagues to unlock their full potential with Horizon.

The Trust

Horizon Leisure Centres is a leisure trust operating since 1997, with centres in Waterlooville, Havant and Guildford. We are passionate about health and wellbeing and are committed to making an outstanding positive impact on our customers and within our local community. Our mission is to support and inspire our local communities to live healthier and happier lives by providing affordable access to sport and leisure facilities to all.

The Role

You will be an integral member of the operational team, responsible for setting up, packing away, transporting, and storing our AirXtreme indoor inflatable. Your role will be crucial in ensuring that the hall is prepared to a high standard for customer visits on Saturdays and Sundays.

The primary shifts will be on Fridays and Sundays from 6:00pm to 9:30pm. Additional hours will be allocated as per the requirements, and flexibility is paramount for this role due to the occurrence of various events within the centre.

We are looking for a Activities and Events Operational Assistant to join us in transforming our business from 'good' to 'great'! This is a thrilling time for our company, and we need a key team member like you to help us achieve unprecedented success.

What does the role involve

• Set‑up and dismantling of our AirXtreme Inflatable equipment: Adhere to established schedules and ensure the equipment is properly set up and taken down.
• Health and Safety Compliance: Familiarise yourself with health and safety regulations and manual handling procedures. Implement these measures to maintain a safe working environment.
• Facility Maintenance and Monitoring: Regularly monitor and maintain all facilities to ensure cleanliness and the absence of any potential hazards.
• Customer Service Excellence: Treat customers with respect and provide exceptional customer service.
• Staff Welfare: Prioritise the well‑being of staff and ensure they are treated with respect and fairness.
• Safety of All: Prioritise the safety of all customers and safeguard children and vulnerable adults.

Experience

• Experience in moving large equipment and following set-up plans
• Working to strict deadlines
• Experience in a dryside Leisure Environment
• Manual Handling

Skills and competencies

• Must be self‑motivated and a self‑starter
• Excellent team player
• Flexible approach
• Approachable
• Good communicator
• Adaptable

Qualifications

• HSE First Aid Qualification (desirable)
• Manual Handling
• Electronic Pallet truck usage (desirable)
• Certificates in COSHH & Health & Safety (desirable)

What you can expect from us

• A comprehensive induction and training programme; you don’t need to have worked in the leisure industry before. We will teach you all you need to know!
• Support from the wider team who have a great deal of combined knowledge and experience and who are eager to help you succeed!
• Variety; no two days is the same!
• An environment that encourages innovation and free thinking, surrounded by really dynamic, empowered individuals.

Benefits

• Free access to our award‑winning gym’s and exercise classes for you and a +1
• Employee discounts and wellbeing platform
• Healthcare Cash plan
• Free 24/7 access to GPs using our SmartHealth plan
• Employee Assistance Programme - support for when you need it most
• 23 days annual leave + 8 days bank holiday
• Internal recognition schemes
• Opportunities for training, development and progression
• Free onsite parking - subject to availability
• Hybrid and family friendly policies
• Generous company sick pay scheme
• Employee referral scheme
• Company pension scheme
• Death in service benefit
• And much more....

This role will be based at Havant but will be expected to travel to other company site as the need requires.

Interview Process

The recruiting manager will review your CV and if shortlisted, you will be invited to a formal interview/assessment process where we will evaluate your suitability for the role.

There may be times when due to the volume of applicants to need to close a vacancy early to avoid disappointment, be sure to get your application in as soon as possible!

If you are a recruitment agency, please note we operate a PSL and do not take cold calls.