Account Manager - Housing

OneAdvanced; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading business software provider in the UK is seeking a B2B sales professional to manage relationships with Housing Association clients. The successful candidate will drive customer retention and revenue growth by identifying upsell opportunities within the existing customer base. Key responsibilities include managing the full sales cycle, delivering accurate sales forecasts, and maintaining strategic account plans. Competitive benefits include holiday allowance, private medical insurance, and extensive training programs.

Benefits

26 days holiday plus bank holidays

Private medical insurance

Group-wide performance bonus

Comprehensive onboarding program

Access to training and apprenticeships

Qualifications

• Proven track record of success in B2B sales, particularly within complex client environments.
• Excellent communication and organizational skills.
• Ability to manage multiple priorities effectively.

Responsibilities

• Build and nurture strong relationships with existing clients.
• Manage the full sales cycle from opportunity identification to closing.
• Generate and close business opportunities.
• Deliver accurate sales forecasts.
• Create and maintain strategic account plans.

Skills

Negotiation skills

B2B sales experience

Communication skills

Organizational skills

Time management

Job description

Join OneAdvanced

As part of our Housing Business Unit, the successful candidate will be responsible for managing relationships with our existing Housing Association clients. This role focuses on customer retention and revenue growth by identifying opportunities to upsell and cross-sell our OneAdvanced software solutions. We're looking for someone who can consistently demonstrate the right behaviours and maintain high activity levels to help us achieve our revenue targets across the existing customer base.

What You Will Do

Key Responsibilities:

• Build and nurture strong relationships across a diverse and complex portfolio of existing clients
• Own and manage the full sales cycle, from identifying opportunities through to successful close
• Proactively generate, develop, and close business opportunities within the current customer base
• Deliver accurate and timely sales forecasts on a monthly and annual basis
• Create and maintain strategic account plans to meet or exceed individual sales targets

What You Will Have

What We’re Looking For:

• Strong negotiation and closing abilities, with a focus on delivering value to both client and business
• A proven track record of success in B2B sales, particularly within complex client environments
• Excellent communication, organisational and time management skills, with the ability to manage multiple priorities effectively

Onboarding & Training:

Successful candidate will take part in a comprehensive one-month onboarding program designed to provide in-depth knowledge of our products, target market, and commercial strategy.

What We Do For You

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Group-wide performance bonus, when we win, you win
• Income protection: up to 75% salary for 5 years if you ever need it

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference

• MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced please click here