Account Manager - Guy Carpenter (Norwich, hybrid working)

Marsh & McLennan Companies; Norwich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading reinsurance consultant is seeking a Reinsurance Account Manager for its Facultative team in Norwich. This hybrid role offers the opportunity to connect with global colleagues and develop your career in a dynamic environment. The successful candidate will manage a portfolio, support brokers with submissions, and draft contracts. Ideal candidates will have strong organizational skills, client focus, and proven experience in account management or broker support. Join a collaborative team dedicated to innovation and professional growth.

Benefits

Professional growth opportunities

Inclusive culture

Flexible work arrangements

Qualifications

• Proven experience in account management or broker support.
• Strong client focus and excellent organization skills.
• Solid technical ability with experience drafting contracts.

Responsibilities

• Support brokers in preparing submissions and coordinate activities.
• Draft and finalize contracts and endorsements.
• Manage a portfolio from quote to premium collection.

Skills

Account management

Client focus

Organisation skills

Technical drafting ability

Numeracy and analytical skills

Collaboration

Job description

Company: Guy Carpenter

Reinsurance Account Manager – Facultative team (Norwich)

Looking to grow your reinsurance career — on terms that work for you? Join Guy Carpenter’s Facultative team in Norwich as a Reinsurance Account Manager. We’re recruiting for a role based in Norwich (hybrid working with three days per week in the office) including the opportunity to visit our London office.

The opportunity

You’ll join a skilled facultative team with exposure to a wide variety of stakeholders — including senior leaders and global colleagues — and real scope to develop your career. This role suits someone who already works in reinsurance account management, or an insurance professional at a local brokerage ready to make the move into reinsurance. Expect variety: no two days will be the same!

We will count on you to:

• Support brokers in preparing submissions and coordinate placement activity to deliver high‑quality outcomes for clients and markets.
• Draft and finalise contracts, endorsements and evidence of cover.
• Manage a portfolio end‑to‑end — from quote to premium collection and mid‑cycle endorsements — keeping service and accuracy front of mind.
• Build strong, collaborative relationships across invoicing, claims, credit control and our global teams to ensure smooth delivery for clients.
• Act as the first point of contact for queries from reinsurers and clients, working with brokers to resolve issues quickly.

What you need to have:

• Proven experience in account management or broker support (reinsurance or insurance).
• Strong client focus, excellent organisation and the ability to prioritise in a busy environment.
• Solid technical ability with experience drafting contracts/endorsements and an eye for detail.
• Good numeracy and analytical skills, with a practical approach to solving problems.
• Self‑starter attitude and a collaborative mindset.

What makes you stand out:

• Experience in Facultative reinsurance or relevant insurance experience.
• Demonstrable end‑to‑end account management experience and proven relationship building with brokers.

Flexible and supportive working

We want the best people for our roles — and recognise that great talent comes in different working patterns. We’re open to arrangements that suit the right candidate, including part‑time, job‑share, condensed hours or hybrid patterns. Please tell us about your needs at interview and we’ll have the conversation.

Why join our team

• Real development: work with experienced facultative specialists and gain exposure to senior stakeholders to accelerate your career.
• We are dedicated to your professional growth, offering development opportunities, engaging work, and supportive leadership.
• Our vibrant and inclusive culture fosters collaboration with talented colleagues to create innovative solutions that positively impact our clients and communities.
• Our scale provides a wide range of career opportunities, along with competitive benefits and rewards.
• By joining the Guy Carpenter Facultative team, you will work alongside one of the most experienced facultative reinsurance teams in the industry.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].