Account Manager / Client Relationship Manager - exciting tech start-up

Media IQ Recruitment Ltd; City Of London; On-site; GBP 30,000 - 36,000; Full time

Job summary

A tech start-up in London is seeking an Account Manager / Client Relationship Manager to enhance retention rates and upsell services to existing clients. Ideal candidates will have 1-4 years experience in media or SaaS sales and exhibit strong communication and relationship-building skills. This role offers a competitive salary of up to £36k plus bonuses, working with a dynamic team in an innovative environment.

Qualifications

• 1-4 years media sales or SaaS sales experience required.
• Must have a stable career history.
• Strong relationship building skills are essential.

Responsibilities

• Increase retention rates of existing customers.
• Sell additional services to existing clients.
• Engage with clients both over the phone and face to face.

Skills

Media sales experience

SaaS sales experience

Relationship building

Communication skills

Job description

Account Manager / Client Relationship Manager - exciting tech start-up

Job Sector

BI / SaaS / Research / IT

Contract Type

Permanent

Location

London

Up to 36k plus bonus

Job Reference

Do you have 1-5 years new business and account management experience within either a SaaS or media sales environment?

Interested in working for an exciting, fast growing tech start-up?

Looking for an account management position where you will be targeted on retaining and growing existing client spend?

If so, please read on...

The Company

A VC backed tech-start up company with employees globally. They have a sophisticated suite of tech which bridges the gap between websites and actually speaking over the phone. One of their tech tools for example (they have more in development for the Martech space) plugs directly into a website and then allows visitors to simply request a call back at a specific time, or be connected straight to a relevant person - all from a single click. It has proven to increase lead conversions for their clients by a significant %.

Their clients sit right across the consumer and b2b space with consumer travel a particularly strong sector. The tech (like most SaaS) is sold on a subscription model with different packages for different services and connections using the tool.

The role of Account Manager / Client Relationship Manager

AsAccount Manager / Client Relationship Manager the purpose of your job will be to increase retention rates of existing customers (by ensuring that they are getting the most out of the tech etc) as well as selling them additional connections/services.

You will not be cold calling new clients. However, you wont be afraid of new business as you will be expected to sell additional services to existing clients. You will engage with clients both over the phone and face to face.

Requirements for thisAccount Manager / Client Relationship Manager position

• 1-4 years media sales or SaaS sales experience (new business and account management)
• Hard working, passionate and enthusiastic
• Excited at the prospect of
• Sociable - it's a small team in London and they all socialise regularly
• High level of articulation
• Strong relationship builder
• Stable career history

If you think that you could be theAccount Manager / Client Relationship Manager we are looking for, please apply.