Account Manager

Creative Resource; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading digital performance agency is seeking a Digital Account Manager to manage multi-channel campaigns for eCommerce clients. Responsibilities include building relationships, guiding campaigns, and providing insights from data. The role offers fully remote working, generous holiday, competitive salary, and career progression opportunities in an inclusive environment.

Benefits

41 days holiday including bank holidays

Competitive salary with uncapped bonuses

Private health and dental care

Regular team socials

Volunteer/charity days

Qualifications

• Manage delivery of multi-channel campaigns across various platforms.
• Help clients with customer acquisition, retention, and loyalty strategies.
• Translate performance data into recommendations.

Responsibilities

• Build relationships with eCommerce clients.
• Guide campaigns across the agency.
• Keep projects on brief and budget.

Skills

2+ years’ agency experience managing digital campaigns

Knowledge of eCommerce and digital marketing strategies

Experience in channels: search, social, shopping, email

Exceptional organisation skills

Natural relationship builder

Clear communicator

Job description

Overview

Looking for a role where you can work with amazing eCommerce brands, in an agency that’s as purposeful as it is successful? This might just be your next move. We’re partnering with a digital performance agency with a difference. One that only works with clients who share their values, one that treats their people the way they always wished they’d been treated in past roles, and one that backs up its culture with action: climate positive, ethically driven, and committed to sustainability. Here, you’ll join a team of passionate digital marketers who are strategic partners to their clients, delivering ROI through intelligent, data-led, and creative campaigns. You’ll be supported, trusted, and encouraged to bring your best self to work every day.

What you’ll be doing

As Digital Account Manager, you’ll build strong relationships with eCommerce clients and guide their campaigns across the agency. Working closely with the founders and wider teams, you’ll:

• Manage the delivery of multi-channel campaigns, from email and paid search to shopping ads, paid social, and web projects.


• Help clients with customer acquisition, retention, and loyalty strategies.


• Translate campaign performance and data into insightful recommendations.


• Keep projects moving smoothly on brief, on time, on budget.

What we’re looking for

• 2+ years’ agency experience managing digital campaigns.


• Knowledge of eCommerce and digital marketing strategies.


• Experience in channels such as search, paid social, shopping, email.


• Personable, fast-paced, and process-driven with exceptional organisation skills.


• A natural relationship builder and clear communicator.


• Currently an Account Manager, or an ambitious Senior Account Executive ready for that next step.

Why you’ll love it here

• Fully remote working (UK-based, with occasional North West meet-ups).


• 41 days holiday (yes, really!) including bank holidays.


• Competitive salary + uncapped bonus opportunities.


• Private health & dental care.


• Regular team socials and away days.


• Volunteer/charity days & sustainability training.


• Ongoing training, leadership programmes & genuine career progression.

This is more than just an Account Manager role, it’s a chance to grow, to be challenged, and to do work that matters with people who care. If that sounds like the kind of agency you want to be part of, we’d love to hear from you.

Our Commitment to Diversity

We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.