Account Manager

Gold Group; Ringway; On-site; GBP 55,000 - 58,000; Full time

Job summary

A leading Facilities Management organisation is seeking an experienced Account Manager to join their team in Manchester. The role involves ensuring a safe working environment, managing contracts, and delivering effective communication to stakeholders. Candidates should have relevant qualifications, contract management experience, and a strong technical background. Competitive salary and benefits package offered including a company car allowance and opportunities for career progression.

Benefits

Pension Plan

Career Progression

24 days' holiday

Variable annual bonus

Qualifications

• Member of BIFM with appropriate FM qualifications.
• Experience managing services in a prestigious corporate environment.
• Technical background essential for the role.

Responsibilities

• Provide a safe and healthy environment and working conditions.
• Drive quality, innovation, and continuous improvement.
• Ensure contracts are staffed by competent teams.
• Ensure efficient operation and maintenance of the site.
• Deliver effective communication to client management.

Skills

Contract management experience

Knowledge of building services

Health and Safety awareness

Ability to think clearly in extreme circumstances

Working knowledge of Microsoft Office

Education

BIFM membership

FM or technical qualifications

H&S Qualification

M&E Qualifications

Tools

CAFM system

Job description

Job Title and Location

Account Manager in Manchester, offering a salary of £58,000 plus a car/allowance of £5,200 and a 5% bonus.

Job Brief

An experienced and well-rounded Account Manager is needed for a well-known Facilities Management organisation. The successful candidate must be a member of BIFM, have appropriate FM or technical qualifications, and a good knowledge of building services and legislations.

Responsibilities

• Provide a safe and healthy environment and working conditions for all employees in line with the organisation's safety standards.
• Comply with all the company's policies/procedures to ensure timely and effective implementation.
• Drive quality, innovation, and continuous improvement.
• Promote an open and direct management style that encourages progress and development with team members and client stakeholders.
• Ensure financial policies and processes are effectively communicated, implemented, and monitored.
• Ensure contracts are staffed by fully competent, properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively.
• Deliver effective communication through competent advice, leadership, and direct contribution to client management meetings, briefings, consultation forums, correspondence, and monthly and ad-hoc reporting.
• Ensure the efficient and effective operation, maintenance, and repair of the site's M&E Plant and equipment, building fabric, and services.
• Minimise company risk from a technical, financial, or health and safety perspective by making appropriate checks in a timely manner.

Requirements

• Previous contract management experience.
• Member of BIFM, appropriate FM, or technical qualifications.
• Good knowledge of building services and legislation.
• Experience managing services in a prestigious corporate environment.
• Good experience and track record in working in Facilities Management.
• Ability to think clearly in extreme circumstances.
• Technical background essential.
• H&S Qualification / M&E Qualifications.
• Health and Safety aware in all aspects of the business.
• Water Systems and Legionella Control - HSG274.
• Working knowledge of Microsoft Office, including Word and Outlook.
• Experience of using a CAFM system.
• Full clean driver's license.

Benefits

• Salary: £55,000 - £58,000 per annum.
• Company car / Allowance of £5,200.
• 24 days' holiday.
• Variable annual bonus based on 5-15%.
• Pension Plan.
• Career Progression.