Account Manager

Harper Finance; Nottingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency based in Nottingham is seeking a proactive Account Manager to join their team. The role involves managing key client accounts and delivering exceptional service. Ideal candidates should possess strong communication skills and a customer-focused mindset. Benefits include a competitive salary, hybrid working conditions, and opportunities for career development. This role is perfect for individuals who thrive in a dynamic environment and enjoy building long-lasting client relationships.

Benefits

Hybrid working

Subsidised parking

Birthday off

Bonus structure

Qualifications

• Previous experience in account management, client services, or recruitment ideal but not essential.
• Highly organized and confident in managing multiple priorities.
• A genuine passion for delivering top‑tier service.

Responsibilities

• Manage and nurture key client accounts as the main point of contact.
• Build strong relationships through regular communication.
• Provide tailored recruitment support and advice to clients.
• Ensure customer service excellence at every stage.
• Resolve issues efficiently while anticipating challenges.

Skills

Account management

Excellent communication skills

Customer-focused

Organizational skills

Positive attitude

Job description

Account Manager

£27,000 DOE plus bonus

Permanent

Nottingham – Hybrid (3 days office/2 days working from home)

Full Time Monday – Friday

Are you a people‑first professional who loves building long‑lasting relationships? Do you thrive in a fast‑paced environment where exceptional service truly matters? Harper Recruitment Group is looking for a proactive, enthusiastic Account Manager to join our high‑performing team.

Maybe you are a recruiter who doesn’t enjoy the “sales” element of the role? Or a bright individual with a natural aptitude for sophisticated Customer Service delivery? – This is the perfect opportunity for you!

About the Role

As our new Account Manager, you’ll play a key role in delivering the outstanding service Harper Recruitment Group is known for. You’ll be responsible for managing and nurturing key client accounts, ensuring they receive tailored support and consistently high‑quality recruitment solutions.

Duties will include

• Taking ownership of key client accounts, acting as their main point of contact
• Building strong, trusted relationships through regular communication and proactive engagement
• Understanding client needs and providing tailored recruitment support and advice
• Ensuring exceptional customer service is delivered at every stage of the process
• Anticipating challenges, resolving issues efficiently, and maintaining service excellence
• Maximising on opportunities to grow and expand the account base.

Skill and experience required

• Previous experience in account management, client services, or recruitment (ideal but not essential)
• A natural relationship‑builder with excellent communication skills
• Someone highly organised, customer‑focused, and confident managing multiple priorities
• A positive, solutions‑focused attitude and a genuine passion for delivering top‑tier service

Benefits include

• A supportive, people‑centric culture
• Career development opportunities within a trusted and established recruitment brand
• Competitive salary and benefits package to include hybrid working, subsidised parking, birthday off, bonus structure and much more!
• The chance to make a genuine impact with clients across a range of industries

Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.