Account Manager

Axis Communications; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Milton Keynes is seeking an Oncology Therapy Lead who will be instrumental in transforming cancer care and ensuring the adoption of innovative therapies for GU cancers across Scotland and Northern Ireland. The role demands strong strategic thinking, customer engagement skills, and proven experience in hospital environments. Ideal candidates will have a degree in a related field, preferably with oncology experience, and the ability to build collaborative relationships with healthcare professionals. Join us in making a difference in patient outcomes.

Qualifications

• Degree (BSc preferred) or equivalent experience.
• Preferable: Oncology experience with a focus on GU cancers and experience in hospital environments.
• Demonstrable track record of delivering measurable outcomes and managing key external stakeholders.
• Strong problem solving, project planning and analytical skills.

Responsibilities

• Lead customer engagement and omnichannel execution with a strong focus on in-call effectiveness and behaviour change.
• Translate insights into clear customer and account strategies, with measurable objectives to drive uptake.
• Build and mobilise KOL advocacy and medical education programmes.
• Work across the ONECOLOGY cross-functional team to coordinate access and local protocols.
• Use approved datasets and dashboards to monitor performance.
• Maintain excellent CRM records, deliver mandatory learning, and comply with SOPs.
• Proven experience in hospital-based selling or oncology account management.
• Understand local healthcare systems, treatment pathways and reimbursement drivers.
• Influence without authority and build long-term relationships with stakeholders.
• Data-literate: use metrics to iterate strategy and deliver results.
• Excellent communicator, persuasive, and skilled at mobilising stakeholders.

Job description

About the Role

You bring a growth mindset, curiosity and an appetite to learn and adapt. The Oncology Therapy Lead (OTL) is responsible for transforming cancer care and driving rapid uptake of innovative medicines that improve outcomes for patients with GU cancers across Scotland & Northern Ireland.

Key Responsibilities

• Lead customer engagement and omnichannel execution with a strong focus on in-call effectiveness and behaviour change.
• Translate insights into clear customer and account strategies, with measurable objectives and tracking metrics to drive uptake.
• Build and mobilise KOL advocacy and medical education programmes to support peer-to-peer best practice and treatment adoption.
• Work across the ONECOLOGY cross-functional team to coordinate access, local protocols, formularies and “beyond the pill” solutions.
• Use approved datasets and dashboards to monitor performance, iterate plans and demonstrate measurable impact.
• Maintain excellent CRM records, deliver mandatory learning, and always act in line with SOPs and the ABPI code.
• You have proven experience in hospital-based selling or oncology account management (preferred).
• You understand local healthcare systems, treatment pathways and reimbursement drivers across Scotland and Northern Ireland.
• You can influence without authority and build long-term collaborative relationships with clinicians, pharmacists and system leaders.
• You are data-literate: you use insight and performance metrics to iterate strategy and deliver results.
• You are an excellent communicator, persuasive in-hospital and skilled at mobilising stakeholders.

Qualifications

• Degree (BSc preferred) or equivalent experience.
• Preferable: Oncology experience with a focus on GU cancers and experience in hospital environments.
• Demonstrable track record of delivering measurable outcomes and managing key external stakeholders.
• Strong problem solving, project planning and analytical skills.

Key Behaviours

• Strategic thinking and customer focus: you visualise the path forward and prioritise what adds value to patients and the system.
• Accountability and drive: you set high standards, overcome obstacles and deliver results.
• Courage & candour: you communicate openly, make disciplined decisions and challenge respectfully.
• Ethics & integrity: you act with the highest professional standards and comply with codes and SOPs.
• Collaboration: you work across teams to share best practice, support culture and strengthen ONECOLOGY.

Measurable adoption of our organization’s oncology therapies and protocols across key accounts.
Strong KOL advocacy and sustained clinician behaviour change.
High-quality local intelligence, cross-functional collaboration and demonstrable impact on patient pathways.

Our organization is an equal opportunity employer committed to fostering an inclusive culture. We welcome candidates from all backgrounds.