Account Manager

Safeguard Global; London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading global workforce solutions firm is seeking an Account Manager to enhance client engagement and drive growth. You will take ownership of expanding key relationships, increasing service utilization, and exceeding targets through proactive account management. The ideal candidate should possess strong consultative selling skills, a results-driven mindset, and the ability to engage effectively with senior stakeholders. This role promotes flexibility and a supportive work environment.

Benefits

Generous leave

Paid charitable days off

Corporate bonus eligibility

Access to learning platforms

Qualifications

• Proven results in reactivating dormant accounts.
• Experience in consultative selling and customer engagement.
• Ability to anticipate client needs and offer solutions.

Responsibilities

• Strengthen client engagement by upselling services.
• Manage key client relationships and ensure satisfaction.
• Drive growth by exceeding account targets.

Skills

B2B consultative selling

Customer Success experience

Commercial instincts

Results-driven attitude

Client engagement

Natural communicator

Fluency in English

Team collaboration

Job description

Overview

How about a job that works for you? Welcome to Safeguard Global. We are about making work fit your life, not the other way around.

Our w ork in a ny w ay philosophy means tackling projects from the comfort of your couch, breaking up your day to run errands, or taking meetings from a café in another country. At Safeguard Global, you have the flexibility to balance productivity with life’s moments while meeting deadlines.

Account Manager responsibilities

As our Account Manager, you will take ownership of strengthening client engagement by identifying opportunities to introduce additional services, driving long-term growth and satisfaction. You will be the primary point of contact, responsible for expanding key client relationships, reactivating previously inactive accounts, and collaborating with internal teams to manage stakeholder expectations and consistently exceed performance targets.

How you will make a difference

• Drive meaningful growth by hitting (and exceeding) monthly and quarterly account targets
• Boost client value through smart upselling and service expansion strategies
• Build trusted relationships with key stakeholders, creating long-term loyalty and success
• Reignite dormant accounts, turning them into active, revenue-generating partnerships
• Identify new opportunities by understanding client expansion plans and emerging markets
• Keep clients future-ready with accurate growth forecasting and strategic insights
• Lead client growth reviews that celebrate progress and set the vision for what’s next
• Run high-impact meetings to align on KPIs, priorities, and actionable plans
• Streamline operations with tailored workflows that keep everyone internal and external on track
• Solve challenges fast by leveraging internal teams to ensure smooth, responsive service
• Champion seamless communication across teams and time zones
• Deliver best-in-class client experiences through rapid, thoughtful responses and support
• Be a trusted partner, guiding clients through every step of their journey with us

What will make you stand out

• Proven new business drive — you are energized by reactivating dormant accounts and uncovering untapped potential
• B2B consultative selling & Customer Success experience — you know how to create value, not just close deals
• Sharp commercial instincts — you anticipate client needs, spot trends early, and offer strategic solutions
• Relentlessly results-driven — you are motivated by goals and know how to make things happen
• Proficient in forecasting and managing account growth — you have a results-oriented mindset and can meet or exceed targets
• Confident engaging with senior stakeholders — whether it’s C-Level, HR Directors, or People Leaders, you’re skilled at earning trust
• Natural communicator and relationship-builder — outgoing, articulate, and always ready to connect
• Fluent in English — both written and spoken, with clarity and professionalism
• Team player to the core — you collaborate effortlessly and bring positive energy to the team

About us

We are not bound by traditional ways of doing things. We enable global expansion without the risk for more than 1,500 clients. What sets us apart is our vibe. We are a community of 900+ Guardians, spread over 50+ countries, united by a remote-first and flexible workforce.

Why become a Guardian

• Autonomy and Flexibility (work in any way) — Remote first with the flexibility to include life needs like school runs and gym breaks in your schedule, while maintaining a high standard of work
• Generous leave — Competitive leave package including paid bonding leaves for new additions to your family
• Make a difference — 2 paid charitable days off to contribute to causes you believe in
• Corporate bonus/SIP — All Guardians are eligible for our annual bonus scheme or sales incentive plan
• International environment — Grow your network internationally and collaborate across the world
• Human centered culture — Our nurturing culture ensures your ideas reach our leaders and your contributions are recognized
• Learning — Access to two learning platforms for self-paced growth

Next Steps

Ready to join a workforce that shapes itself around your life and embrace remote work like a pro? Apply by clicking on the following link. We wish you the best with your application. Our Guardian promise is to keep in touch to arrange the next stage should your application meet the position’s requirements, or provide a gentle update if you have been unsuccessful at this time.

Welcome to the future of work!

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.