Account Manager

s1jobs; Livingston; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Performance-related bonuses

Career progression opportunities

Employee benefits

Job summary

Connect Appointments in Livingston is expanding its team with an experienced Account Manager to secure and grow an established portfolio of industrial and logistics clients. You will be the main point of contact, nurturing relationships, understanding client needs, and delivering a high level of service while identifying opportunities to upsell and cross-sell.

The role is full-time, Monday to Friday, 8am–5pm, with bonus opportunities.

Qualifications

• Experience in account management, sales, or client-facing role.
• Ability to manage multiple client accounts simultaneously.
• Strong relationship management and communication skills.
• Results-driven with the ability to manage own workload.
• Full UK driving licence.

Responsibilities

• Managing and developing relationships with an existing portfolio of industrial and logistics clients.
• Serving as the primary point of contact for client queries, requirements and escalations.
• Understanding client requirements and ensuring a consistently high level of service and understanding their changing needs.
• Identifying opportunities to grow existing accounts further.
• Keeping accurate records of client interactions, opportunities and account activity using our bespoke CRM.

Skills

Relationship management

Communication

Multi-account handling

Results-driven

Driving licence

Tools

CRM

Job description

Here at Connect Appointments we're expanding our team and seeking a talented and experienced Account Manager to join our dynamic team in Livingston. This is a predominantly account management-focused position, working with an established portfolio of industrial and logistics clients across the West Lothian area. The role centres on maintaining and developing client relationships, understanding customer needs and ensuring a consistently high level of service across the accounts you manage.

If you're a confident relationship builder who enjoys working closely with clients and developing successful business partnerships, we'd love to hear from you!

What's on offer?

• Full-time permanent position
• Monday to Friday, 8am to 5pm
• 30,000 per annum
• Performance-related bonuses
• Opportunities for career progression within a growing agency
• High street discounts and employee benefits

As An Account Manager, Your Duties Will Include

• Managing and developing relationships with an existing portfolio of industrial and logistics clients
• Serving as the primary point of contact for client queries, requirements and escalations
• Understanding client requirements and ensuring a consistently high level of service and understanding their changing needs
• Identifying opportunities to grow existing accounts further
• Keeping accurate records of client interactions, opportunities and account activity using our bespoke CRM

To be considered as an Account Manager, you will need:

• Previous experience working within account management, sales, or a client-facing environment
• The ability to manage multiple client accounts simultaneously
• Strong relationship management and communication skills
• A results-driven approach with the ability to manage your own workload
• A full UK driving licence