Account Manager

WSC Sports Technology; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading sports technology company in Greater London seeks a dedicated Client Success Manager to manage relationships with EMEA clients. The role involves being the main point of contact for client needs, ensuring successful technical integration and product implementation. Strong project management and data analysis skills are essential to drive engagement and upsell opportunities. Join an innovative team and make an impact in the sports tech industry.

Qualifications

• Experience in managing relationships with clients in a technical environment.
• Strong project management skills to handle various projects simultaneously.
• Ability to analyze data and derive insights using BI tools.

Responsibilities

• Serve as the relationship owner for EMEA-based clients.
• Be the main contact for technical integration and product implementation.
• Drive seasonal and annual project planning and onboarding.

Skills

Project management

Client relationship management

Technical integration

Data analysis

Job description

WSC Sports, the pioneer in AI-powered sports content technology, empowers their clients world-wide to connect with their fans through AI-tailored sports content experiences. WSC Sports’ platform automates the creation, management and distribution of content, enabling sports rights holders to expand reach, grow fan bases, and unlock revenue opportunities across digital platforms.

Why WSC Sports:

You’ll work in an awesome environment alongside some of the most innovative people in the industry, using cutting-edge technologies and tools (video editing, Gen AI, data, etc.). At WSC Sports, you have the opportunity to directly influence the products and tools used by our clients, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN – and that’s just the beginning of what WSC Sports has to offer! Join us and be a part of the best team in tech as we Fuel the Fandom worldwide.

What you’ll do:

• Serve as the relationship owner for EMEA-based clients
• A key point of contact for all areas, from technical integration to product implementation and content delivery.
• Utilize project management skills to drive seasonal/annual project planning, governance, and onboarding including detailed deployment timelines.
• Work closely with our account, product, and technical delivery teams based at the Tel-Aviv HQ
• Deliver quarterly business reviews to reflect the value the customer derives from our service.
• Extract value matter data from BI tools and reports.
• Build best practices methodologies and be your trusted customer’s consultant.
• Identify upsell opportunities, leverage them, and discuss them directly with the customer.