Account Manager

Connect Appointments; Glasgow; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Performance-related bonuses

Career progression within a growing-ag

High street discounts and employee**

Job summary

Connect Appointments in Glasgow seeks an Account Manager to nurture and expand relationships within an established portfolio of industrial and logistics clients. You will be the main contact for client queries, ensuring outstanding service and identifying opportunities to grow accounts.

The role is Monday–Friday, 8am–5pm, with a clear path for progression and bonuses; a UK driving licence is required to visit clients across the Glasgow area.

Qualifications

• Experience in account management or client-facing role.
• Ability to manage multiple client accounts simultaneously.
• Strong relationship management and communication skills.
• Full UK driving licence.

Responsibilities

• Manage and develop relationships with an existing portfolio of industrial and logistics clients.
• Serve as the primary point of contact for queries, requirements and escalations.
• Understand client requirements and ensure high levels of service and evolving needs.
• Identify opportunities to grow existing accounts further.
• Maintain accurate records of client interactions and account activity in the CRM.

Skills

Relationship management

Communication

Multitasking

Tools

CRM system

Job description

Here at Connect Appointments we’re expanding our team and seeking a talented and experienced Account Manager to join our dynamic team in Glasgow.

This is a predominantly account management-focused position, working with an established portfolio of industrial and logistics clients across the Glasgow & Renfrewshire area. The role centres on maintaining and developing client relationships, understanding customer needs and ensuring a consistently high level of service across the accounts you manage.

If you’re a confident relationship builder who enjoys working closely with clients and developing successful business partnerships, we’d love to hear from you!

What’s on offer?

• Full-time permanent position
• Monday to Friday, 8am to 5pm
• £30,000 per annum
• Performance-related bonuses
• Opportunities for career progression within a growing agency
• High street discounts and employee benefits

As an Account Manager, your duties will include:

• Managing and developing relationships with an existing portfolio of industrial and logistics clients
• Serving as the primary point of contact for client queries, requirements and escalations
• Understanding client requirements and ensuring a consistently high level of service and understanding their changing needs
• Identifying opportunities to grow existing accounts further
• Keeping accurate records of client interactions, opportunities and account activity using our bespoke CRM

To be considered as an Account Manager, you will need:

• Previous experience working within account management, sales, or a client-facing environment
• The ability to manage multiple client accounts simultaneously
• Strong relationship management and communication skills
• A results-driven approach with the ability to manage your own workload
• A full UK driving licence