Account Manager

Concept Onyx Recruitment; City Of London; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading Shopify agency in London is seeking a remote Account Manager with strong Shopify experience. You will manage key client relationships, drive growth, and provide insights. The role emphasizes client communication and requires a solid understanding of ecommerce. The position offers a negotiable salary and autonomy within a friendly culture.

Benefits

Negotiable salary

Performance related bonus

Remote-first with monthly travel

Growth opportunities

Qualifications

• At least 2-3 years experience working with Shopify.
• Experience managing Shopify clients at a digital agency is essential.
• Strong communication skills for various platforms including Zoom and Slack.

Responsibilities

• Be the main point of contact for retained clients.
• Manage daily updates and identify growth opportunities.
• Transform ideas into scoped and sold work based on Shopify.

Skills

Experience with Shopify

Client management

Ecommerce knowledge

Communication confidence

Job description

Overview

We're looking for a remote working Shopify expert Account Manager who knows how to grow client relationships and knows Shopify inside and out.

We're hiring on behalf of a small but sharp Shopify agency. They've got a tight portfolio of long-standing ecommerce clients and a founder who is very hands-on and ready to step back - which is where you come in.

You'll be the main point of contact for several retained clients, managing day-to-day updates, spotting opportunities, and turning those ideas into actual scoped and sold work, all based on the Shopify platform. The role is part Account Manager, part client success and part "let's grow this". The successful candidate will have Shopify experience.

What you’ll need

• At least 2-3 years experience working with Shopify
• Experience managing Shopify clients at a digital agency (non-negotiable)
• Confidence with clients - on Zoom, on Slack, on the phone and on email
• Proven ability to spot commercial opportunities and sell in services
• A decent grip on ecommerce, UX, and what actually drives results
• Your in the UK and within 1 hour of London by train (for monthly meetups)

What’s on offer

• Negotiable salary depending on experience
• Performance related bonus
• Remote-first role with monthly paid travel to London
• Autonomy, trust, and a say in how the agency evolves
• Friendly, no-egos culture - founder-led but open to your ideas
• Proper scope to grow your career, not just your client list

Sound like your kind of thing?

Click apply now and let’s have a proper chat.