Account Handler - Commercial

IPS Group Limited; Southend-on-Sea; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance firm in Southend-on-Sea is looking for an experienced Account Handler to manage commercial insurance accounts with a focus on providing excellent client service. This role offers hybrid working flexibility and the opportunity to work closely with a supportive team. The ideal candidate should have relevant experience in account handling and strong organisational skills to manage projects from new business to renewals.

Qualifications

• Experience in a similar account handling role within insurance.
• Confident managing premiums between £250 and £3,000.
• Strong organisational skills and attention to detail.

Responsibilities

• Manage a range of commercial insurance accounts.
• Ensure policies are accurate and up to date.
• Provide high level of service to clients.

Skills

Experience in account handling

Organisational skills

Attention to detail

Ability to manage multiple tasks

Education

CII qualifications

Tools

Acturis

Job description

We’re looking for an experienced Account Handler to join a small, friendly team in Southend, with the flexibility of hybrid working. This role involves managing a range of commercial insurance accounts, making sure policies are accurate and up to date, and providing a high level of service to clients. You’ll handle everything from new business and renewals to changes and cancellations, and you’ll work closely with insurers to negotiate competitive terms while keeping everything compliant.

To be considered, you’ll need experience in a similar account handling role within insurance. This could be across personal lines, SME, property owners, professional indemnity, directors and officers, or cyber. You should be confident managing premiums typically between £250 and £3,000, and occasionally supporting on larger clients. Strong organisational skills and attention to detail are essential, as is the ability to manage multiple tasks under pressure. If you’ve used Acturis or have (or want to work towards) CII qualifications, that’s a plus.

This is a great opportunity to join a close-knit team where your work really matters. If you’re proactive, enjoy working with clients, and want a role where you can make an impact, we’d love to hear from you.