Account Handler

J&T Recruitment; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading independent insurance broker in the City of London is seeking an Account Handler. In this role, you will manage renewals, provide exceptional customer service, and handle account management tasks. The ideal candidate will have experience in the insurance industry and proficiency in Acturis software. This position offers a chance to grow in a professional environment focused on delivering tailored insurance solutions.

Qualifications

• Experience in renewals, customer service, and account management.
• Strong knowledge of insurance industry practices and processes.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage insurance renewals with accuracy and efficiency.
• Provide excellent customer service by addressing client queries and concerns.
• Handle account management tasks to ensure smooth client interactions.

Skills

Renewals

Customer Service

Attention to Detail

Insurance Software

Account Management

Communication

Interpersonal Abilities

Education

Relevant certification or training in insurance or related field

Tools

Acturis software

Job description

An independent insurance broker with decades of experience, offering comprehensive insurance solutions across various markets. Backed by global resources, the company combines local expertise with international support to deliver professional and personalized services. Serving a diverse client base, the organization prioritizes trust, integrity, and strong relationships with insurers to meet unique client needs effectively.

Location: On-site, Little London
Contract Role

Role Overview
As an Account Handler, you will be responsible for managing renewals, delivering exceptional customer service, handling account management tasks, and supporting insurance brokerage operations.

Key Responsibilities

• Manage insurance renewals with accuracy and efficiency.
• Provide excellent customer service by addressing client queries and concerns.
• Handle account management tasks to ensure smooth client interactions.
• Collaborate effectively with team members in the insurance brokerage sector.

Qualifications and Skills

• Experience in renewals, customer service, and account management.
• Strong knowledge of insurance industry practices and processes.
• Proficiency in insurance brokerage operations.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal abilities.
• Team-oriented mindset with the ability to work collaboratively.
• Relevant certification or training in insurance or a related field.
• Experience with Acturis software is essential.

This role offers an opportunity to work within a professional insurance brokerage environment, providing tailored solutions to a diverse client base.

Required Skills

• Renewals
• Attention to Detail
• Offers Account Management
• Insurance Software
• Customer Service
• Training
• Communication
• Management