Account Director (Citibank)

MBR Partners; Belfast, City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading services company based in Ireland is seeking an Account Director with deep knowledge of Citibank. This role involves managing relationships with Citibank stakeholders, promoting client capabilities, and identifying new business opportunities to grow revenues. The ideal candidate has a strong background in software services and excellent interpersonal skills. Candidates are evaluated individually based on their contribution potential.

Qualifications

• Experience selling to Citi and familiarity with their stakeholders.
• Proven track record in software services or IT consulting.
• Ability to collaborate with presales solutions architects.

Responsibilities

• Manage executive relationships with stakeholders from Citibank.
• Grow the opportunity pipeline and increase revenues in the account.
• Develop and implement a successful account plan.

Skills

Knowledge of Citi internal structures

Sales experience in software services

Strong analytical skills

Good communication skills

Job description

Overview

Our client is a services business based in Ireland that utilises cutting-edge technologies to bring industry-leading expertise to their Telecommunications and Financial Services clients. They are adept at developing custom innovations that streamline their clients’ workflows and improve operational efficiency. With a commitment to quality and customer satisfaction, they have earned a reputation as a trusted partner for businesses seeking reliable software services.

Role

The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with Citi (Citi is one of our client\'s largest accounts).

Key Responsibilities

• Manage executive relationships with stakeholders from Citibank concerning the provision of the ongoing services business and revenues
• Own customer relationships for assigned accounts and take the lead in customer communications
• Evangelise my clients\' capabilities with a view to becoming viewed as a strategic partner to Citi
• Hunt for new opportunities and business areas that my client can support Citi with, and ultimately sell more time and material consulting and bespoke project solutions
• Grow the opportunity pipeline and increase revenues within the account
• Work with our client\'s executive team to develop and implement a successful account plan

Profile Requirements

• Existing experience selling to Citi and being familiar with their internal structures, and ideally key stakeholders
• Prior experience selling software services / ITO / IT or Network Systems Integration Services
• Capable of working with presales solutions architects to create and deliver compelling service pitches
• The client provides European-based resources, based in Ireland, so candidates will ideally have some experience selling services for a near-shore local supplier
• The client is a high-growth services business, but a few hundred people strong, and hence candidates will need an entrepreneurial flare and be able to work in a relatively small company environment
• High emotional intelligence, empathy, and interpersonal skills
• High level of independence and professionalism
• Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
• Overall knowledge of business development
• Strong analytical and goal-oriented mindset
• Detail orientated
• Provide accurate pipeline reporting

Please ignore the salary levels mentioned on the job board - candidates will be assessed individually depending on the business benefit they bring