Account Director

SAMSUNG; Ottershaw; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading technology company is seeking an experienced Account Director to drive commercial execution for Argos within Samsung UK. The successful candidate will have over 10 years of experience in sales, a strong understanding of the UK mobile landscape, and proven capabilities in developing data-driven strategies. This role offers a hybrid working model, competitive bonuses, and a variety of employee benefits including extra holiday days and access to discounts on products.

Benefits

Hybrid working model (3 days office, 2 days home)

Bonus scheme

Car allowance

Volunteering days

25 days holiday plus bank holidays

Access to product discounts

Discount shopping portal

Qualifications

• 10+ years of experience in Carrier, Distribution, Retail, or Indirect Sales in Consumer Electronics, Telecoms, or FMCG.
• Strong understanding of the UK Mobile landscape and its dynamics.
• Exceptional Excel and financial modeling capabilities.

Responsibilities

• Serve as the commercial lead for Argos.
• Develop data-driven channel strategies for Argos.
• Deliver against commercial KPIs including revenue growth and market share uplift.

Skills

Commercial leadership

Data-driven strategy

Strategic thinking

Complex negotiations

Analytical skills

Team management

Tools

Excel

Job description

Position Summary

The Account Director (Argos) plays a key role within Samsung UK’s commercial organisation. This individual is responsible for unlocking growth and competitive advantage through Argos, driving end-to-end commercial execution for the MX categories.

Why join our team?

This role merges the strengths of Samsung’s Smartphone and Ecosystem businesses with the fast-evolving priorities of strategic channel partners like Argos.

Role and Responsibilities

• Strategic Partner Management
  • Serve as the commercial lead for Argos, a high-growth and strategic partner
  • Develop custom, data-driven channel strategies tailored Argos’ go-to-market model, target audience, and category potential
  • Drive innovation in commercial execution, marketing collaboration, demand generation, and partner engagement to ensure Samsung’s competitive edge
• Channel Development
  • Lead the strategic direction, commercial planning, and execution of Samsung’s UK Pureplay Channel strategy
  • Build, manage, and grow exec-level relationships with Argos, ensuring aligned business goals and shared market ambition
  • Define and own joint business plans to accelerate sales into Argos
  • Identify and rapidly scale new high-potential channel partnerships and strategic initiatives
• Commercial Execution & KPI Ownership
  • Deliver against Samsung’s core commercial KPIs, including sell-in and sell-out revenue growth, market share uplift, attach rate improvement, and ASP increase
  • Lead quarterly planning cycles, leveraging advanced commercial modelling and Excel-based simulation to influence partner proposals and internal decisions
  • Deploy category-specific activation plans to accelerate growth in Smartphones, Tablets, Wearables, Accessories, and Computing
  • Continuously analyse, forecast, and optimise the performance of Argos to drive maximum ROI and efficient SD investment
• Your key people management responsibilities
  • Lead and coordinate a direct team of Account Managers and Account Execs as well as cross-functional team delivering best-in-class account management, operational excellence, and customer experience
  • Act as a senior voice for the Pureplay Sales strategy within SEUK leadership forums and pan-European forums, supporting the Head of Pureplay Sales
  • Foster a culture of innovation and commercial brilliance, building team capability in advanced analytics, retail modelling, and channel innovation
  • Provide clarity on strategy, team purpose & value and define the key areas of focus and direction
  • Support the development of your team through regular mentoring, coaching and feedback, 1 : 1s and on the job learning opportunities
  • Role model inclusion for your team to build trust and psychological safety
  • Ensure communication with your team is a core focus area including cascade of information from LT’s and relevant business updates
  • Manage the onboarding, off boarding process and the entirety of the colleague lifecycle process for all team members
  • Manage all annual people management cycles such as goal setting, evaluation and salary reviews to a high quality and in a timely manner
  • To be accountable for ensuring your team are compliant with company processes and procedures; such as compliance, meeting mandatory business cyclical deadlines, and understanding the company values

What we need for this role

• A senior commercial leader with 10+ years’ experience in Carrier, Distribution, Retail, or Indirect Sales preferably in Consumer Electronics, Telecoms, or FMCG
• Strong knowledge of the UK Mobile landscape, Carrier / Retailer / Distributor dynamics, and emerging digital / alternative channels
• Exceptional Excel skills and financial modelling capability—must be able to independently develop commercial simulations, pricing strategies, and volume / ASP sensitivity models
• Demonstrated ability to lead complex commercial negotiations, manage senior external relationships, and influence internal stakeholders at SEUK Leadership Executive level
• Strategic approach with tactical agility, strong analytical rigor, and passion for identifying and scaling new routes to market

Skills and Qualifications

Samsung becomes the #1 Smartphone and associated Ecosystem vendor within Argos, with strong share of voice, execution quality, and premium market share. Double‑digit YoY revenue growth is achieved via the planning and execution of annual JBPs, with clear cost‑to‑serve and ROI management. Samsung is seen as the most innovative and collaborative partner in the indirect space, known for launching first‑to‑market campaigns and platforms. All partner engagements are governed by data‑driven business cases and quarterly business reviews, underpinned by excellence in modelling, forecasting, and sell‑out execution.

Benefits of working at Samsung

Hybrid working – 3 days in the office and 2 days at home per week

Bonus scheme linked to individual, team and company performance

Car allowance

Three volunteering days each year

Holiday – 25 days plus bank holidays and an additional day off for your birthday

Access to discounts on a wide range of Samsung products

Access to a discount shopping portal

A note on equal opportunities

We are an equal‑opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.