Account Coordinator

Gi Group UK; Wellingborough; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking an Account Coordinator in Wellingborough. This role involves managing client workforce requirements, handling candidate processes, and ensuring satisfaction metrics. The ideal candidate should have experience in recruitment and strong customer service skills. Competitive salary of up to £27,500 with significant benefits, including flexible working options and comprehensive professional development opportunities.

Benefits

25 days holiday + birthday off

Healthcare and pension scheme

Generous annual leave

Ongoing professional development

Work from anywhere for up to four weeks

Qualifications

• Experience in managing accounts, resourcing or recruitment.
• Ability to work under pressure.
• Proactive approach to problem-solving.

Responsibilities

• Address the client’s workforce requirements.
• Handle candidate sourcing, onboarding, compliance, and payroll.
• Supervise workforce operations for performance metrics.

Skills

Account management

Strong customer service mindset

Excellent communication

Organisational skills

Problem-solving

Job description

Overview

Account Coordinator - Gi Group, Wellingborough

Location: Wellingborough

Contract: Full-time Mon-Fri 05:30-13:30 (alternated weekend remote on-callwith following Monday off)

Salary: Up to £27,500 + monthly bonus + award-winning benefits

If you’re experienced in recruitment — or in a role requiring strong coordination, client management, and service delivery — and you want to focus on service rather than sales, this could be the right next step.

What We Offer:

• Competitive salary + monthly bonus

• 25 days holiday + birthday off + ability to purchase additional leave

• Healthcare, pension scheme, and wellbeing benefits

• Ongoing professional development

• Volunteering opportunities and much more

Responsibilities

The Role:

• Collaborate with the onsite Team to address the client’s workforce requirements
• Handle responsibilities related to candidate sourcing, onboarding, compliance, orientation, and payroll processes.
• Supervise workforce operations to achieve branch performance metrics and meet client satisfaction goals.
• Ensure adherence to client audit requirements and maintain compliance with company policies and standards.

Skills

The Person:

• Experience in managing accounts/resourcing/recruitment or job board management
• A strong customer service mindset and ability to work under pressure
• Excellent communication and organisational skills
• A proactive approach to problem-solving

Benefits

• Generous Annual Leave – 25 days rising with service to 30 days
• Your birthday off
• Holiday purchase scheme
• Flexible start and finish times
• Flexible Bank Holidays
• Work from anywhere - up to four weeks a year
• Healthcare / dental / glasses & eye tests / alternative therapies / flu jab
• Breakfast club
• Enhanced Maternity, Paternity & Adoption Pay
• IVF flex & support
• Menopause flex – paid HRT treatment
• Employee Assistance Programme
• Pension Scheme
• Financial coaching
• Income protection insurance – Providing you with support and assistance when you need it most
• Life insurance
• Industry leading training
• Career Pathway programme
• Learn a new language
• Electric car scheme
• Paid time off to volunteer / move house
• Internal teams dedicated to Diversity & Inclusivity, Wellbeing, Corporate Social, we are always looking for new members

Diversity & Inclusion

Leading the way in workplace inclusivity, Gi Group Holding is a committee member of Inclusive Employers and promotes equal opportunities and values the diversity of its workforce. In accordance with our Company Equal Opportunities policy, we will provide equal opportunities to any employee or job applicant and will not discriminate either directly or indirectly because of race, sex, sexual orientation, transgender status, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity.