Account Coordinator

GI Group Main Account; Scunthorpe; On-site; GBP 27,000; Full time

Job summary

A leading recruitment agency in Scunthorpe is seeking an Account Coordinator for their Site Managed Services division. The role involves managing a temporary workforce and developing strong client relationships. Ideal candidates will possess excellent customer service skills, strong teamwork abilities, and a solid understanding of employment law. This position offers a salary of £26,500 plus bonus, with on-site work expectations.

Benefits

Award-winning benefits

Bonus

Qualifications

• Strong team player with the ability to collaborate effectively.
• Self-motivated and capable of working independently.
• Excellent time management and organisational skills.
• Exceptional customer service skills focused on client satisfaction.
• Ability to thrive under pressure and meet tight deadlines.
• Solid understanding of employment law and compliance.
• Full UK driving license required.

Responsibilities

• Manage temporary workforce including absence tracking.
• Ensure compliance with procedures for managing non-performance.
• Understand the client's business culture.
• Allocate temporary staff efficiently.
• Verify temporary workers' right-to-work documents.
• Prepare and manage new starter packs and inductions.
• Attract, screen, and recruit temporary workers.
• Conduct candidate screenings and registrations.
• Perform daily check-ins with the temporary workforce.
• Support the Account Manager with additional tasks.

Skills

Team player

Self-motivated

Excellent time management

Customer service skills

Ability to work under pressure

Client-focused mindset

Understanding of employment law

Full UK driving license

Job description

Account Coordinator, Gi Group

Location: Scunthorpe (on-site)
Salary: £26,500 + bonus + Award-winning benefits

We are seeking a dedicated Account Coordinator to oversee a longstanding contract within our Site Managed Services division.

This is an integral role where you will be supporting the Account Manager and to achieve consistent and strong levels of support and service to the client. We are looking for someone who has the ability to develop and maintain strong relationships giving a high level of customer service with all site stakeholders.

Account Coordinator responsibilities:

• Manage temporary workforce, including absence tracking and handling terminations when necessary.
• Ensure compliance with procedures for managing non-performance, sickness, lateness, or attendance issues.
• Understand the client's business culture and requirements to meet workforce demands effectively.
• Allocate temporary staff efficiently to optimise skills and meet client needs.
• Verify temporary workers' right-to-work documents and ensure proper storage in internal systems.
• Prepare and manage new starter packs, inductions, and interview materials.
• Attract, screen, recruit, and induct temporary workers to meet client needs while adhering to legal requirements.
• Schedule and conduct candidate screenings, registrations, and inductions.
• Conduct daily check-ins with the temporary workforce.
• Support the Account Manager with any additional tasks as required.
• Perform other duties as assigned to support operational success.

Account Coordinator skills:

• Strong team player with the ability to collaborate effectively.
• Self-motivated and capable of working independently.
• Excellent time management and organisational skills.
• Exceptional customer service skills with a focus on client satisfaction.
• Ability to thrive under pressure and meet tight deadlines.
• Client-focused mindset with a commitment to delivering results.
• Solid understanding of employment law and compliance.
• Full UK driving license required.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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