Account Assistant

dentsu; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading media agency in London is seeking an Account Assistant to support Account Managers and Directors in delivering client services. This role involves managing multiple workstreams, liaising with clients, and contributing to campaign development. The ideal candidate will have a strong interest in media and be proficient in Microsoft Office. A hybrid working model is offered along with various employee benefits.

Benefits

25 days' holiday plus birthday off

2 paid volunteering days per year

3 wellness days per year

Pension contributions

Private health care

Cycle to work scheme

Employee discounts

Qualifications

• Strong interest in media and advertising.
• Ability to manage multiple workstreams simultaneously.
• Proficient in Microsoft Office tools.

Responsibilities

• Support delivery of multiple workstreams to meet client expectations.
• Build and maintain collaborative relationships with teams.
• Ensure financial accuracy and PO budget matching.
• Create insights and recommendations for media planning.

Skills

Media planning

Client liaison

Budget management

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

We are looking for someone with a keen interest in media to join our Client Team as an Account Assistant. In this role you will bridge the client account team, provide support to Account Managers and Account Directors, assist in the day-to-day running of the account and development of campaigns. This role covers two of Carat’s most exciting clients: Kraft Heinz & Post Office.

Responsibilities

• Account Management: Support the Account Manager (AM) and Account Director (AD) with the delivery of multiple workstreams simultaneously to meet client expectations including media planning, reporting and billing. Coordinate the team’s projects, ensuring all work is provided to our teams in an accurate and timely manner.
• Relationship Management: Support the AM & AD with general client liaison and administration. Build and maintain collaborative working relationships with all specialist teams (e.g. AV, Digital, Search, Social, OOH). Meet with and learn from key media owners.
• Finance & Budget Management: Work with AM to ensure finances are accurate and match our PO budgets and that plans are reconciled in a timely manner.
• Reporting Oversight: Address reporting requirements.
• Communications Planning: Create and review target audience insights; support AM in translating audience media consumption insights into holistic media mix recommendations that deliver on Heinz’s objectives; support AM & specialist teams in building out detailed plan recommendations and executing plans once approved; be confident and proficient in using Microsoft Excel & PowerPoint.

About Us

Our roles are accessible for everyone so whether you are a fresh graduate, school leaver or career changer we would love to hear from you.

About Dentsu

Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc. we are headquartered in Tokyo, Japan and our 65,000 employee-base work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society. Diversity, equity, and inclusion sits at the heart of ourSocial Impact strategy – our fully integrated sustainability strategy which includes our ambition to build a fair and more equal society, where everyone is equipped to thrive.

Benefits

We offer everything you would expect from a large company – like 25 days’ holiday plus your birthday off – and a few additions, like 2 paid volunteering days each year to support charitable causes and 3 wellness days per year. We also provide pension contributions, life assurance, private health care, income protection, critical illness cover, travel season ticket loans, a cycle to work scheme, free eye tests and a whole host of great local and national discounts from leading retailers that you’ll have access to as an employee. You\'ll have a hybrid working schedule where you can flex your start and finish times.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [e-mail], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

Location

London

Brand

Carat

Time Type

Full time

Contract Type

Permanent