Accommodation Support Officer – (70000001471)

Flintshire County Council; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in the UK is looking for a Housing Support Worker to assist individuals in temporary accommodation. Responsibilities include supporting housing solutions, managing claims, and ensuring compliance with occupancy rules. Candidates should possess a relevant professional qualification and excellent communication skills. This role offers a full-time work schedule at a salary of £12.18 per hour.

Qualifications

• Professional qualification related to working with potential client groups.
• Experience working in a housing environment within the public sector.
• Experience maintaining an efficient database.

Responsibilities

• Support people in temporary accommodation and Housing Solutions service.
• Assist with completion of Housing Benefit claims and Agreements.
• Complete welfare and room checks at accommodation settings.
• Ensure compliance with occupancy rules.

Skills

Excellent communication skills

In-depth knowledge of IT systems

Ability to create spreadsheets and reports

Education

Relevant professional qualification

Job description

Job Details

Job Category : Housing

Location : County Offices, Flint House, Church Street, Flint CH6 5BD, Flintshire County Council

Hours Per Week : 37.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary : £12.18

Responsibilities

• To support people residing in temporary accommodation and open to Housing Solutions service in conjunction with the temporary accommodation officers.
• To assist people with the completion of Housing Benefit / UC claims and License Agreements.
• To complete welfare and room checks at different temporary accommodation settings in conjunction with the temporary accommodation officers.
• Ensure compliance of occupancy rules to maintain accommodation.
• Support the team with any other duties to support people in the service.

Education

A relevant professional qualification directly related to working with any of the potential client groups

Experience

Relevant experience of working in a housing environment within the public sector.

Skills

Excellent communication skills both written and oral together with in depth knowledge of various IT systems and the ability to create spreadsheets, reports etc. as well as direct experience of maintaining an efficient data base.