Abercrombie & Fitch - Key Lead, Bluewater

ABERCROMBIE AND FITCH; Dartford; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading apparel retailer in Dartford is seeking a Key Lead to enhance the quality of in-store experiences. This role involves supervising staff and ensuring effective store operations while focusing on customer satisfaction and sales performance. Ideal candidates will have retail experience and strong interpersonal skills, with opportunities for career advancement and a supportive work culture.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory management experience required.
• Must be outgoing and able to multi-task.

Responsibilities

• Ensure quality in-store experience as Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and sales.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Multi-Tasking

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Overview

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and the achievement of daily sales by the team.

Responsibilities

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sale use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Work Schedule

• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak timeframes, hours will increase to support the needs of the business.

Qualifications

• Education: High School Diploma/ GED equivalent preferred
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/Managerial Experience: No supervisory/ management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

What You'll Get

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you!
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity employer