A182 Student Data Systems Specialist

Gloucestershire College; Hemel Hempstead; On-site; GBP 23,000 - 29,000; Full time

Job summary

Gloucestershire College’s Student Data team supports all three campuses from our Gloucester Campus by Gloucester Quays, working mainly from the office. This role helps staff confidently use the college's student data systems, providing clear guidance and training to improve data quality across teams.

You will deliver first-line support for learner systems such as Apprenticeship Tracking and ProMonitor, collaborate with staff and suppliers to resolve issues promptly and promote best practices in

Qualifications

• System support/administration experience.
• Experience training others and developing training materials.

Responsibilities

• Provide day-to-day support, maintenance and administration of learner systems including Apprenticeship Tracking and ProMonitor.
• Deliver first-line support and develop clear guidance and training materials to improve data quality across teams.

Skills

System support

Training delivery

Excel

Education

GCSE English & Maths

Tools

MS Office

Job description

The Student Data team supports all three college campuses and is based at our Gloucester Campus by Gloucester Quays, working mainly from the office. This role is key to supporting staff to confidently use the college's student data systems, providing clear guidance, supervision, collaboration and a focus on improving processes and data quality. You will be required to work independently and use your own initiative when solving problems and suggesting improvements to current systems and processes. You will help ensure information is used consistently and accurately across the college, supporting a high‑quality experience for both staff and students. Act as a key link between technical teams, finance, employers and staff, ensuring accurate records, compliant processes and effective apprenticeship invoicing. You will provide day‑to‑day support, maintenance and administration of learner systems, including Apprenticeship Tracking and ProMonitor, ensuring they run effectively and meet user needs. Deliver first‑line support by managing queries and working closely with colleagues and suppliers to resolve issues promptly. Use feedback from users to improve systems, develop clear guidance and training, and promote best practice across teams.

• System support/administration experience
• Experience training others and developing training materials where appropriate.
• Advanced skills in the use of the full MS Office suite, especially Excel.
• Minimum GCSE grade 4 (or grade C) or equivalent Level 2 in English and mathematics.
• Equality, Diversity & Inclusiveness, Safeguarding and PREVENT training or willingness to undertake.