Data Systems Specialist — Training & Support Lead

Gloucestershire College; Gloucester; On-site; GBP 23,000 - 29,000; Full time

Job summary

Gloucestershire College seeks a capable administrator to support learner data systems across campuses. You will provide day-to-day maintenance, deliver first-line support, and collaborate with staff and suppliers to resolve issues quickly.

You will develop training materials, improve processes, and promote best practices in data quality and invoicing. A proactive approach and ability to work independently are essential.

Qualifications

• System support/administration experience.
• Experience training others and developing training materials where appropriate.
• Advanced skills in the use of the full MS Office suite, especially Excel.
• Minimum GCSE grade 4 (or grade C) or equivalent Level 2 in English and mathematics.
• Equality, Diversity & Inclusiveness,Safeguarding and PREVENT training or willingness to undertake.

Responsibilities

• Provide day-to-day support, maintenance and administration of learner systems, including Apprenticeship Tracking and ProMonitor.
• Deliver first-line support by managing queries and working closely with colleagues and suppliers to resolve issues promptly.
• Use feedback from users to improve systems, develop clear guidance and training, and promote best practice across teams.

Job description

Gloucestershire College seeks a capable administrator to support learner data systems across campuses. You will provide day-to-day maintenance, deliver first-line support, and collaborate with staff and suppliers to resolve issues quickly.

You will develop training materials, improve processes, and promote best practices in data quality and invoicing. A proactive approach and ability to work independently are essential.