Application Support Analyst

WeDoData; Cambridgeshire and Peterborough; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Local Government Pension Scheme

30 days holiday

Job summary

WeDoData is a specialist recruitment company working with a training provider in Cambridgeshire to recruit an Applications Support Analyst for their busy MIS and systems team. The role covers systems support, user access, troubleshooting and software testing, with responsibility for managing user accounts and permissions and testing upgrades before they go live.

Experience with PICS, ProSuite, OneFile, OneGrade or ProEngage is useful, and prior experience in Further or Higher Education is

Qualifications

• Experience with systems such as PICS, ProSuite, OneFile, OneGrade or ProEngage would be useful, as would previous experience in Further or Higher Education, but neither is essential.

Responsibilities

• Provide systems support and user access management.
• Troubleshoot issues and investigate system faults.
• Test upgrades and coordinate with software suppliers.
• Explain technical issues in clear, plain English to users.

Skills

Problem solving

Communication

Tools

PICS

ProSuite

OneFile

OneGrade

ProEngage

Job description

WeDoData is a specialist recruitment company that focuses on non-teaching support in the education sector.

We're wokring with a training provider in Cambridgeshire who are looking for an Applications Support Analyst to join their busy MIS and systems team, supporting the applications people rely on every day.

It's a varied role covering systems support, user access, troubleshooting and software testing. You'll manage user accounts and permissions, investigate system issues, work with software suppliers and help test upgrades before they go live.

As well as experience of above, you'll be comfortable picking up new software, solving problems and explaining technical issues in plain English.

Experience with systems such as PICS, ProSuite, OneFile, OneGrade or ProEngage would be useful, as would previous experience in Further or Higher Education, but neither is essential.

My client can offer a salary of £30,595 per annum, 30 days' holiday plus bank holidays and discretionary Christmas closure days, and access to a Local Government Pension Scheme.

Unfortunately my client is unable to provide sponsorship.

If this role isn't quite right for you please feel free to share with anyone you think might be better suited.

WeDoData (Bristol) Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment.

Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. In accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.