3rd Line Service Desk Engineer

Focus Resourcing Group; Cardiff; On-site; GBP 80,000 - 100,000; Full time

Job summary

A UK-based client is seeking an experienced 3rd Line Service Desk Engineer to provide advanced technical support and manage infrastructure and security requirements. The role involves handling complex issues, ensuring system availability, and maintaining security standards across various platforms. Ideal candidates should have expertise in technical support and a proactive approach to solving problems. This is a permanent position based in Cardiff.

Qualifications

• Experience in providing advanced technical support.
• Knowledge of managing infrastructure and security requirements.
• Ability to handle complex issues and ensure system availability.

Responsibilities

• Provide advanced technical support to customers.
• Manage infrastructure and security requirements.
• Maintain security standards across various platforms.

Job description

Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis.

You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting o click apply for full job details