3rd Line Engineer - Integrations

System C; Liverpool; On-site; GBP 30,000 - 45,000; Full time

Job summary

A healthcare technology company in Liverpool seeks an Integrations Engineer to support NHS interoperability. The role involves resolving HL7/interface incidents, collaborating on upgrades, and developing interfaces using Rhapsody. Ideal candidates will have experience in NHS systems, knowledge of APIs, and effective communication skills. Flexible benefits include private healthcare and professional development opportunities. Apply today to be part of a mission-driven team making a difference in healthcare.

Benefits

Flexible benefits

Private healthcare

Professional development

Cycle to work scheme

Values Awards

Qualifications

• Deep knowledge of HL7 messaging and healthcare information systems.
• Practical understanding of secure data exchange and government reporting requirements.
• Experience working in or with the NHS.

Responsibilities

• Own complex HL7/interface incidents, following ITIL processes.
• Proactively leverage Jira for tracking information.
• Configure environments, support testing, and contribute to QA.

Skills

HL7 messaging

APIs

MS SQL Server

Jira

Agile teams

Tools

Rhapsody

Confluence

Job description

Description

Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale.

The role

You'll be a key part of our Integrations team, operating primarily as 3rd-line support for interoperability and interface issues. As a 3rd Line Engineer - Integrations, known internally as, Integrations Engineer, triage, investigate and resolve incidents within agreed SLAs. You'll play a vital link role and collaborate with engineers, product managers and support teams to contribute towards successful upgrades, patching and testing of integration components. In your role as an Integration Engineer you will also enhance and develop interfaces - often in Rhapsody - and help ensure vital information is disseminated to NHS staff to support decision making and patient care.

What you'll do

• Own complex HL7/interface incidents, following ITIL processes and providing timely updates to customers and colleagues.
• Proactively leverage Jira to ensure all relevant information is recorded and communicated to additional involved parties.
• Configure environments, support unit and end‑to‑end testing, and contribute to QA of interface functionality.
• Develop and support interfaces including Rhapsody TIEs, CareFlow Integration Engine and the NHS e‑Referral Service (Choose and Book).
• Assist with CareFlow EPR upgrades/patching after deployment.

Please note that this role will involve an element of on‑call support as part of a 1 in 4 rota.

About you

• Experience working in or with the NHS, with deep knowledge of HL7 messaging and healthcare information systems.
• Practical understanding of APIs, secure data exchange, SSO and government reporting requirements.
• Comfortable with Microsoft SQL Server (writing basic queries), Jira/Confluence, and working in Agile teams.
• Clear communicator who thrives in fast‑moving environments - reliable, collaborative, and accountable.

Why System C?

We're one team with big ambitions. We value people who own it, always be better and do the right thing. Expect a friendly, supportive culture, professional development, flexible benefits (pension, life assurance, income protection), private healthcare, EAP, cycle to work and colleague‑voted quarterly Values Awards. Join our mission and make a real impact. Apply today.