2nd Line System Admin Engineer

Fujitsu; Basingstoke; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading technology firm is seeking a 2nd Line System Administrator to join their dynamic team in Basingstoke. The role involves monitoring incidents and executing daily checks with a focus on effective communication. DV Clearance is required for this high-level government account. If you have transferable skills in System Administration, we encourage you to apply for this opportunity.

Qualifications

• DV Clearance required.
• Background in System Administration is beneficial.

Responsibilities

• Monitoring ITSM for Incidents.
• Execution of Daily checks, escalating issues to 3rd Line.

Skills

ITSM Tooling & Processes

Effective Communication

Tools

Event Management Tooling

VMware vCenter

Job description

We are looking for a 2nd Line System Administrator to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team.

Responsibilities

• Monitoring ITSM for Incidents
• Monitoring of Mailbox
• Execution of Daily checks, escalating issues to 3rd Line

The applicant must be DV Cleared sole national 2nd Line System Administrator required for high level government account.

Key skills and experience

• ITSM Tooling & Processes
• Effective Communication

Transferable skills and experience

• Event Management Tooling (e.g. SCOM / SolarWinds) – Use of, not Administration
• VMware vCenter – Use of, not Administration

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in System Administration this could be the next opportunity for you.