2nd Line Support Engineer

Sterling Bridge; Poole; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A high-performing technology business in the UK is seeking an ambitious 2nd Line Engineer eager for rapid career development. In this hybrid role, you will engage in modern Microsoft environments, cloud platforms, and infrastructure projects. This position is designed for those frustrated with stagnant growth, as it emphasizes technical curiosity and fast-tracking your career to 3rd Line and specialized roles. Excellent knowledge of Microsoft 365, Windows Server, and Active Directory is essential to succeed.

Qualifications

• Solid experience in a 2nd Line / Technical Support role.
• Strong knowledge of Microsoft 365, Windows Server & Active Directory.

Responsibilities

• Work with cloud platforms and modern Microsoft environments.
• Engage in networking, automation, and infrastructure projects.

Skills

2nd Line / Technical Support experience

Microsoft 365

Windows Server

Active Directory

Job description

Role: 2nd Line Engineer

Location: Poole (Hybrid)

Salary: £32,000 £38,000

Modern Tech | Real Engineering | Serious Progression | Not a Dead-End Support Role

We're working with a high-performing technology business in Bournemouth that's built a reputation for doing things properly modern systems, smart engineers, and a culture that actually develops people. They're now looking for a 2nd Line Engineer who wants more than repetitive tickets and slow career progression.

This role is for someone who wants to level up fast. You'll work across cloud platforms, modern Microsoft environments, networking, automation, and infrastructure, while being surrounded by senior engineers who actively pull you up with them. This is not a place where you'll be stuck resetting passwords for two years it's a place where engineers turn into 3rd Line, Infrastructure, Cloud and Security specialists quickly.

If you're ambitious, technically curious, and frustrated with slow growth where you are now this role fixes that.

Required Skills:

• Solid experience in a 2nd Line / Technical Support role
• Strong knowledge of Microsoft 365, Windows Server & Active Directory
• Good unde...