2nd/3rd Line IT Support Engineer

Fujitsu; Basingstoke; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading technology company in Basingstoke is seeking a Service Team Engineer to provide 2nd and 3rd Line Technical Support. The successful candidate will support and maintain hardware, software, applications, and networks. Key skills include Active Directory, NetApp, and virtualization technologies. This role offers attractive benefits including 26 days annual leave, pension contributions, and employee assistance programs.

Benefits

26 Days annual leave plus public holidays

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Flexible benefits such as increased holidays

Employee discounts

Employee assistance programme/ virtual GP

Qualifications

• Leadership experience and understanding of IT support and infrastructure.
• Willingness to undergo high-level security clearance.

Responsibilities

• Provide 2nd and 3rd Line Technical Support.
• Support and maintain Hardware, Software, Applications, and Network.
• Log and respond to incidents and service requests.

Skills

Active Directory

NetApp

Virtualisation (VMware/V-Sphere)

Microsoft Server 2019

Microsoft Windows 10/11

CISCO / Juniper Network, Switches

McAfee

Group Policy Knowledge

Education

SPLUNK

Sharepoint

Knowledge of PDR/JSP’s

ITIL Processes

Job description

A leading technology company in Basingstoke is seeking a Service Team Engineer to provide 2nd and 3rd Line Technical Support. The successful candidate will support and maintain hardware, software, applications, and networks. Key skills include Active Directory, NetApp, and virtualization technologies. This role offers attractive benefits including 26 days annual leave, pension contributions, and employee assistance programs.