1st Line Support Technician

Granite Recruitment and Consulting; Bournemouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Mobile Device Technician for a project in Bournemouth, UK. The role requires assisting in a mobile device rollout, supporting over 1000 devices, and providing 1st line support. Responsibilities include setting up devices, updating configurations, and managing device assets. Candidates must have experience in mobile support and knowledge of asset databases. The contract is expected to last for 6 months with an immediate start date in early December.

Qualifications

• Candidate must be organised with knowledge of asset databases.
• Experience in providing mobile device support is required.

Responsibilities

• Put on screen protectors for devices.
• Attach cases to mobile devices.
• Record assets in the asset database.
• Insert SIMs and document against each device.
• Update phones in readiness for configuration.
• Provide support to end users when required.

Skills

Organised

Knowledge of asset databases

Previous phone support experience

Job description

Mobile Device Technician (1st Line Support) - Bournemouth - £120-160 / day Likely to run for 6+ months (Immediate start)

A leading organisation in Bournemouth have an urgent requirement for a Mobile Device Technician to assist with a mobile device rollout for 1000+ devices and provide some 1st line support.

Responsibilities

• Putting on screen protectors
• Putting on cases
• Recording the assets in their asset database
• Inserting SIMs and recording them against each device in the asset database
• Updating phones in readiness for configuration
• Providing device support to end users when required

Qualifications

It will require someone who is organised, has some knowledge of asset databases, and with previous experience of providing phone support for mobile devices.

The contract is likely to run for 6 months+ and would ideally start on Monday 8th December. The contract would need be carried out via an umbrella company.