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Account Manager
Job summary
A leading recruitment firm seeks an Account Manager to manage relationships with an FMCG client in France. This remote role requires fluency in both French and English, with responsibilities including client satisfaction, supplier negotiations, and overseeing promotional items. Candidates should possess client-facing experience, particularly in FMCG, and strong MS Office skills. The position offers an attractive salary of up to €45,000, depending on experience and includes weekly client visits.
Qualifications
- Experience in a client-facing role is essential.
- FMCG / Drinks experience is preferred.
- Knowledge of POSM and print is essential.
- Experience in promotional items and merchandise is needed.
- Print management or buying experience is essential.
Responsibilities
- Manage the client relationship and ensure satisfaction.
- Negotiate costs and timelines with suppliers.
- Oversee delivery of promotional items and services.
- Collaborate with team members and key stakeholders.
Skills
Education
Tools
- Up to €45,000 depending on experience
- Fluent in French and English
- Remote role with Client Visit weekly
- Location - France
- Client Relationship Management: You will work closely with the FMCG client in France, alongside the Senior AM.
- Your role involves nurturing and expanding this client relationship. You will be responsible for understanding the client's needs, ensuring client satisfaction, and exploring opportunities for growth.
- POS: Technical knowledge of POSM and Print
- Promotional Items: You will oversee the delivery of Promotional Merchandise/items/gifts services for the client. This includes ensuring that the services meet professional standards and are delivered to the client's satisfaction.
- Supplier Negotiations: You will work with a wide range of suppliers to fulfill the client's needs. This includes negotiating costs and timelines for each project and selecting the most appropriate suppliers based on various factors, such as quality, cost, and capacity.
- Teamwork: You will be part of a broader team, and collaboration with your colleagues is essential. Developing and maintaining strong relationships with key client stakeholders at all levels is a collective effort.
- Experience in a client-facing role is essential
- Must be Fluent in French and English
- FMCG / Drinks experience
- Perm POS / POSM essential
- Promotional items / merchandise knowledge
- Experience in liaising directly with clients and advising on campaign print and POS is preferred but not essential
- Experience in troubleshooting unexpected project issues and implementing preventative measures is preferred
- Previous experience working in print / print management / print buying / marketing print procurement essential
- Degree advantageous
- Excellent knowledge of MS Office particularly PowerPoint and Excel
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.