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Experienced Consultant - Service Operations
McKinsey & Company
Paris
Hybride
EUR 45 000 - 70 000
Plein temps
Il y a 17 jours

Résumé du poste

A leading global consulting firm is seeking a Consultant to drive digital transformation and operational improvements. Candidates must hold a master's degree and exhibit exceptional problem-solving and leadership skills. The role involves working in dynamic teams to address complex challenges for clients across various industries. Remote work options may be available, and fluency in both French and English is necessary.

Prestations

Comprehensive benefits package
Continuous learning opportunities
Global community and diverse workplace

Qualifications

  • Exceptional academic performance.
  • Experience in digital solutions and robotics, preferably in specific industries.
  • Record of leadership in work or extracurricular activities.
  • Ability to communicate complex ideas in French and English.

Responsabilités

  • Identify issues and synthesize conclusions into recommendations.
  • Shape clients’ digital agendas and create operational models.
  • Assist in developing strategies and technology roadmaps.
  • Solve operational challenges for clients.

Connaissances

Leadership
Analytical skills
Problem-solving
Communication

Formation

Master's degree

Outils

Digital solutions
Robotics
Description du poste
Overview

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance / high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have :

  • Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
  • A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
  • Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
  • World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

You will play an active role in problem-solving for clients, including identifying issues, forming hypotheses, designing and conducting analyses, and synthesizing conclusions into recommendations.

You will shape the clients’ digital agendas, create the next generation of operational models, and digitally transform end-to-end journeys using advanced analytics, robotics, and agile methodologies in service-oriented industries. Additionally, you will assist our client teams in developing strategies and technology roadmaps for implementing processes and operating systems that support applications connected to digital service operations.

You will also gain new skills and build on the strengths you bring to the firm. You will receive exceptional training, frequent coaching, and ongoing mentoring from colleagues and senior leaders on your teams.

Your application should be in English and include your CV and your transcripts (high school, university, etc.), indicating all relevant grades.

You will be based in one of our European offices as part of our Operations Practice.

The Operations Practice assists our clients in solving complex operational challenges. Blending strategic thinking with hands-on practicality, our teams of consultants and experts work to develop and implement operational strategies that solve our clients’ most pressing problems.

McKinsey’s Service Operations service line is part of our Operations Practice. It helps clients create and execute service strategies that lead to competitive advantage, an improved customer experience, higher effectiveness and quality of work, and measurable bottom-line impact.

The service areas we work in range from end-customer services (e.g., call centers and field services) to internal back-office operations (e.g., in IT, HR, and Finance). In each of these areas, we help our clients enhance their productivity and set them up for the future, which, in many cases, leads to the longer-term transformation of the operating model (including structures, processes, technology, and people).

When you join McKinsey as a Consultant, you join a firm that will challenge you and invest heavily in your professional development. You will have the opportunity to work in dynamic teams and help leading global organizations solve some of their most challenging and complex problems.

#Ops2025

  • A master’s degree and exceptional academic performance.
  • Broad experience in modern technologies (digital solutions) and robotics, preferably in the banking, insurance, or software industry or from specialized consultancies (e.g., digital Service Operations, end-to-end process digitalization, lean / Six Sigma, and zero-based budgeting).
  • A proven record of leadership in a work setting and / or through extracurricular activities.
  • Mobility and enthusiasm for taking on European assignments during the work week.
  • Exceptional analytical and quantitative problem-solving skills.
  • The ability to communicate complex ideas effectively, both verbally and in writing, in French and English
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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