Work in Portugal Customer Support Representative!

FH Collective Academy; Bordeaux; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global leader in home appliances is seeking a Customer Support Specialist for the Italian market in Lisbon. The ideal candidate will be fluent in French and have good English skills, with a passion for delivering outstanding customer service. This on-site role offers a base salary of 1000€/month, performance bonuses, relocation packages, and health insurance. Enjoy career growth while living in the vibrant city of Lisbon.

Prestations

Health insurance (free after 6 months)

Meal & transport allowance

Relocation package: flight reimbursement and accommodation

Qualifications

• Fluent in French (C1/C2) & good English (B2).
• Excellent communication & empathy skills.
• Customer service experience is a plus.

Responsabilités

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.

Connaissances

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Description du poste

Dreaming of a fresh start in sunny Portugal

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate Italian-speaking professionals ready to provide world-class support in the home appliances industry.

If you're all about helping customers solving problems and delivering a 5 experience this could be your next adventure!

What You’ll Do:

• Support Italian-speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For:

• Fluent in French (C1/C2) & good English (B2)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get:

• 1000/month base (14 months)
• 100 performance bonus (12 months)
• 2000 welcome bonus
• Relocation package: flight reimbursement, accommodation (only 280/month all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon

Because it’s not just a place to work, it’s a lifestyle.

Enjoy a vibrant city, great weather and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal.

Apply now and join a company that values people, passion and progress!

Key Skills:

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type: Full Time

Vacancy: 1