Virtual Office Manager (VOM)

Virtual Assistant Team; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A remote assistance company is seeking a full-time Virtual Assistant in France to provide essential administrative, quoting, and organisational support to clients. The role requires advanced experience in XERO accounting software and excellent communication skills. The ideal candidate will manage multiple projects while adhering to deadlines and maintaining a high level of detail. This position offers an opportunity to work in a supportive environment focused on business growth.

Qualifications

• Advanced experience with XERO accounting software is essential.
• Must manage multiple projects and deadlines effectively.
• Clear understanding of Australian tax law is desired.

Responsabilités

• Provide administrative support to clients and uphold commitments.
• Prepare daily, weekly, and monthly reports for clients.
• Manage tasks within Xero Work Flow Max from start to finish.

Connaissances

Advanced experience with XERO accounting software

Microsoft 365

Excellent written English

Attention to detail

Organizational and time management skills

Formation

University educated or 2 years' experience in a similar role

Outils

Microsoft Office

Xero Work Flow Max

Description du poste

Full-time | 8 hours | Time zone: Australian Eastern Standard Time (Brisbane)

About the Position

Our company specialises in systemising, outsourcing & scaling small to medium size businesses. These businesses are referred to as our “clients”. Your role as a V.O.M with our company will be to work on tasks our clients outline, to support their business. Our clients are growing businesses, and your work is a key element to their growth.

Purpose of Position

This position is to provide administrative, quoting and organisational support to our clients to uphold their obligations, commitments, and deadlines and to ultimately support the client to achieve its key objectives.

Responsibilities

• Construction of QUOTES for clients usually from an Email (Minimum)
• Email, Checklist, Precedence, Website, CRM, Microsoft TEAMS Platform
• Strong communication with office staff via TEAMS, Email, Text, Website, CRM, Rarely via Phone/Word of Mouth
• Preparation of daily, weekly and monthly reports: WIP, Staff Productivity Reports, P&L, Balance Sheet, Gantt Chart, Client Surveys, Other measurement tools as Ad Hoc situations arise
• Creation of QUOTES, to JOBS and building TASKS within Xero Work Flow Max (WFM). Tasks must be managed from start to finish: Monitored, time lined via Microsoft Calendar, balanced with Invoice, closed, recurrred / reset for next task.
• CPA Points, Annual Reviews (ATO, ASIC), Regular Returns (BAS, IAS, ITR, CTR TRT), Subscription Fees paid/reimbursed by Clients, Data entry, Maintaining a clear knowledge of both our company and the client structure and future direction, Diary management (Microsoft Calendar Office 365 – Current), Basic social media management (Survey Monkey, Mail Chimp, Website, Facebook), Direct communication (not Telephone) with internal staff to ensure deadlines are achieved, Assist with budgeting and financial reporting, Work on multiple projects at one time

Skills Required

• Advanced experience is ESSENTIAL with XERO accounting software (My Xero, Practice Manager and Work Flow Max)
• Microsoft 365
• University educated or proof of 2 years’ experience in a similar position and a clear understanding of Australian tax law – desired
• Ability to adapt to change quickly
• Advanced experience with Microsoft Office (TEAMS and Outlook Calendar is essential)
• Attention to detail
• Excellent written English
• Initiative with communication to our company and allocated client
• Ability to manage deadlines
• Excellent organisational and time management skills

Contract Requirements

• Time and task reporting
• Continually seek avenues to assist growth, through new systems and methods
• Prioritisation of set tasks
• To act professionally and with good faith to individuals you interact with
• Attendance of meetings as scheduled from time to time
• Participate willingly in internal and external career development opportunities
• Ask for assistance if it is required and maintain an open and honest policy at all times
• Follow confidentiality protocol when working on multiple projects.
• Do It Right The First Time – DIRFT
• Be A Proactive Person And Not A Reactive One – BAPPNARO
• Never Excuses Always Reason – NEAR
• Set Expectation And Then Exceed Them – SEATET