Strategic Enterprise CSM: Growth, Renewals & Exec Trust

Poppulo; Paris; On-site; EUR 107,000 - 161,000; Full time

Job summary

Poppulo is seeking an experienced go-to-market leader to own the business side of US & EMEA enterprise accounts, alongside a dedicated Digital Project Manager. You’ll manage strategy, growth and executive sponsorship, guiding the commercial cycle from qualification to closing.

This high-touch role targets 10–25 enterprise accounts, requires fluent English at C2, and mastery of MEDDIC/BANT/SPIN. You will build relationships with Directors and C-levels and translate project data into

Qualifications

• Experience managing enterprise client portfolios in B2B SaaS.
• Own the full sales cycle: renewals, upsell, cross-sell, negotiation and close.
• Manage a high-touch portfolio of 10–25 accounts with senior-level cadence.
• Structured, recurring engagement with Directors and C-levels.
• Proven ability to turn project data into ROI/outcome narratives.
• Experience with US & EMEA-based enterprise clients and international stakeholders.
• English at a C2 level; concise, structured communication.

Responsibilities

• Build trust with senior client stakeholders and manage governance.
• Own renewals end-to-end and identify upsell opportunities.
• Collaborate with a Digital Project Manager to align delivery with client goals.

Skills

Enterprise account management

Full sales cycle

Executive relationship building

B2B SaaS knowledge

Methodologies (MEDDIC/BANT/SPIN)

Tools

Gainsight

Planhat

BI dashboards

Job description

Poppulo is seeking an experienced go-to-market leader to own the business side of US & EMEA enterprise accounts, alongside a dedicated Digital Project Manager. You’ll manage strategy, growth and executive sponsorship, guiding the commercial cycle from qualification to closing.

This high-touch role targets 10–25 enterprise accounts, requires fluent English at C2, and mastery of MEDDIC/BANT/SPIN. You will build relationships with Directors and C-levels and translate project data into